Scheduler II-Pediatric Surgery

Pediatrix•Dallas, TX

2d•Hybrid

About The Position

The Scheduler II position schedules patient appointments, procedures, diagnostic therapy and other treatments. Provides support to the patients, families and physicians as it relates to scheduling of procedures. Ensures that all physician orders are received.

Requirements

Associate degree or equivalent from a two-year college/technical school; or equivalent combination of education and experience.
6 months–1 year of related experience preferred.
Strong surgery scheduling experience strongly preferred.
Hospital, clinical, and office-based scheduling experience is preferred.
Professional telephone etiquette and strong communication skills.
Knowledge of insurance authorization procedures and medical terminology.
Proficient in Microsoft Windows, Excel, and Office 365.
travel within workday to DFW area satellite offices.

Responsibilities

Schedules and re-scheduled patient appointments
Schedules all hospital, clinical and office based related procedures
Gives instructions (appointment policies and preps) for all procedures scheduled
Confirms appointments and gives directions to patients and their families regarding procedure and sends confirmation follow-up letter
Contacts appropriate departments to schedule and also convey all pertinent patient information
Inputs information into scheduling book and/or scheduling system
Reviews monthly doctor’s schedules and makes changes accordingly
Screens and reviews incoming faxes and referral forms
Makes any needed or required changes to schedules as need to accommodate for the day or the physician
Obtains authorizations on all scheduled procedures
Manages patient calls, works as a member of the front office team and assists in supporting other office personnel
Scheduling could include but limited to; Cardiac Catheterizations; both diagnostic and interventional, Arrhythmia procedures; Surgery procedures, Cardiac MRI’s, Admissions, GFR’s, Renal/Abdominal US, TEE’s, CT Scans, Cardiolite TRDM Tests, managing CRNA scheduling and payroll functions in collaboration with CRNA and MD leadership, and any misc. procedures.
Performs other duties as assigned or requested.