Scheduler I

SSM Health • Jefferson City, MO

1d • Hybrid

About The Position

This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: • Competitive pay and benefits • Career development opportunities within a large, integrated health system • Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional. Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

Requirements

• High School diploma/GED or 10 years of work experience
• Experience with EHR and patient scheduling preferred
• Proficient computer skills
• Excellent customer service skills

Responsibilities

• Coordinates scheduling and referrals to other healthcare providers and services.
• Obtains approval for schedule changes or cancellations as appropriate.
• Assists with maintenance and updating of provider contact information.
• Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Performs other duties as assigned.

Benefits

• Competitive pay and benefits
• Career development opportunities within a large, integrated health system
• Supportive leadership and a collaborative team environment
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED