Scheduler/Front Office Registration

Lifepoint Health • Somerset, KY

2d • Onsite

About The Position

Lake Cumberland Regional Hospital, part of Lifepoint Health, is seeking a Scheduler/Front Office Registration professional. Lifepoint Health is a diversified healthcare delivery network committed to prioritizing employee well-being to enable exceptional patient care. This role is part of a mission dedicated to making communities healthier.

Requirements

• High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Computer experience required
• Must be able to work in a stressful environment and take appropriate action.
• Ability to prioritize work based upon patient/department needs.
• Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.

Nice To Haves

• Prior scheduling experience in a healthcare environment is strongly preferred.
• Medical terminology, billing, and/or collection experience preferred.

Responsibilities

• Ensures all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains all forms, documents, and educational handouts to patients or family members.
• Meets with patients or patient’s caregiver before admission to exchange necessary information and documentation.
• Provides explanation of process and addresses concerns and questions.
• Determines and accepts required payments, including copays, coinsurance and deductibles.
• Performs pre-registration and all other Business Office processes, as assigned.
• Back-up other positions, as needed.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED