Scheduler/Front Desk

Benchmark Senior Living • Shelburne, VT

10d • $21 - $24 • Onsite

About The Position

The Arbors of Shelburne is looking for an individual to be our Scheduler for our care department staff (nurses and nurses' aides). This role will also cover the front reception desk as needed. This is a full-time, benefits-eligible position, working from 11 am to 7 pm, with an every-other-weekend requirement. The ideal candidate will have a working knowledge of Microsoft Word and Excel. Training will be provided on the specific scheduling software used. Strong customer service skills are essential for communicating with residents and family members.

Requirements

• Previous experience providing Administrative Support desired
• Excellent Customer Service skills
• Proficient time management skills
• Detail oriented
• Ability to understand and follow instructions in English
• Ability to write routine reports and correspondence
• Ability to read and interpret documents such as safety rules and procedure manuals
• Demonstrated knowledge of appropriate skills for communicating, especially by phone, with individuals of all ages, especially the geriatric population
• Proficient Computer Skills; MS Word, PowerPoint, Excel, Outlook

Nice To Haves

• Prior experience with a fleet management system desirable, but not required.

Responsibilities

• Scheduling of care department staff (nurses and nurses' aides)
• Covering the front reception desk as needed
• Answering calls and taking messages from residents and resident families
• Interacting with other departments
• Providing general office support
• Other duties and projects as assigned

Benefits

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed