Scheduler/Dispatcher

Merck • Ewing Township, NJ

1d • $106,200 - $167,200 • Hybrid

About The Position

Responsible for the coordination and scheduling of Aviation corporate jet and helicopter assets and associated ground transportation, internal and external resources to include corporate and charter aircraft and livery services. Inherent responsibilities include aircraft scheduling, ground transportation scheduling, flight following, and data upkeep.
Observes Department Operations Manual guidelines when scheduling company aircraft for corporate executives, members of the Board of Directors, and other authorized employees. This includes assigning the appropriate aircraft and flight crews as well as coordination of associated ground transportation at departure and arrival sites and airports.
Responsible for the flight following of company aircraft, to include daily coordination with the Chief Pilots and/or Pilot in Command regarding aircraft location and availability.
Reviews and approves invoices associated with aviation and associated ground transportation. Maintains passenger travel records including business, personal and commuting trips associated with company aircraft usage.
Provides assistance to executives, pilots, and outside livery companies during non-scheduled hours concerning possible delays, changes or cancellations caused by weather or aircraft maintenance conditions. This requires immediate problem solving and the implementation of alternate travel arrangements on a 24/7 basis through rotating on call duties.

Requirements

• Associates degree
• Minimum two years of experience in an administrative capacity with sensitive data processing and reporting capability
• Excellent communication, organizational, and problem-solving skills
• Deep understanding of aviation regulations, compliance standards, and best practices in corporate flight operations
• Independence and creativity in problem solving
• Solid proficiency in data analysis and report preparation
• Ability to use digital tools and automation features to improve scheduling processes and operational efficiency
• Expertise in electronic workflow management, operations software, and SAAS platforms is essential.

Nice To Haves

• FAA Flight Dispatcher or Pilot License preferred
• Pervious experience in corporate aircraft scheduling and using aircraft scheduling software preferred

Responsibilities

• Coordination and scheduling of Aviation corporate jet and helicopter assets and associated ground transportation, internal and external resources to include corporate and charter aircraft and livery services.
• Aircraft scheduling, ground transportation scheduling, flight following, and data upkeep.
• Scheduling company aircraft for corporate executives, members of the Board of Directors, and other authorized employees, including assigning appropriate aircraft and flight crews.
• Coordination of associated ground transportation at departure and arrival sites and airports.
• Flight following of company aircraft, including daily coordination with Chief Pilots and/or Pilot in Command regarding aircraft location and availability.
• Review and approval of invoices associated with aviation and associated ground transportation.
• Maintenance of passenger travel records including business, personal and commuting trips associated with company aircraft usage.
• Assistance to executives, pilots, and outside livery companies during non-scheduled hours concerning possible delays, changes or cancellations caused by weather or aircraft maintenance conditions.
• Immediate problem solving and implementation of alternate travel arrangements on a 24/7 basis through rotating on call duties.
• Collaboration with internal teams and external vendors to ensure effective scheduling and operational processes.
• Support of the adoption of new technologies.
• Contribution to process improvements within established guidelines.
• Understanding of flight planning to include aircraft performance, fuel economy, and vendor support selection that optimizes flight cost savings and efficiency, while maintaining the highest standards of safety.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days
• annual bonus
• long-term incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree