Contact Center Scheduler

Frontier Dermatology Staff Careers • Oregon - Remote, OR

5h • Remote

About The Position

Join our central call center team as a medical Scheduler! This role involves giving superior customer service over the phone and working behind the scenes on a computer. Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.

Requirements

• HS Diploma, GED; or 1-3 months related healthcare experience
• Comfortable in a fast paced environment
• Exceptional customer service skills
• Highly organized
• Very detail oriented

Nice To Haves

• Preferred experience in a medical office environment, call center, or graduate of a healthcare training program

Responsibilities

• Scheduling appointments
• Insurance verification
• Routing calls to the correct personnel
• Multitasking from multiple electronic clinical programs and websites

Benefits

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED