Scheduler Analyst - Austin Water

City of Austin•Austin, TX

4d•Onsite

About The Position

Austin Water is seeking a highly organized, detail-oriented Scheduler Analyst for its Water Meter Operations Division. Under general supervision, the position performs and manages tasks that support engineering or management with project and workforce planning and scheduling. The role coordinates water utility construction and maintenance projects involving assets such as water meters, valves, piping, and meter vault infrastructure, from planning through completion. This includes scheduling work, coordinating utility locates and required permits, arranging materials and resources, and communicating with contractors, field crews, customers, and internal stakeholders. The position must manage multiple projects, maintain accurate documentation, anticipate scheduling and logistical challenges, and help ensure work is completed safely, efficiently, and with minimal disruption to customers and operations. The position is based at Austin Water’s Webberville Service Center in Austin, Texas, and is designated as an Essential Employee role. During a City-designated emergency, the employee may be called back, required to modify their schedule or work site, or retained on site to support operations and recovery. The role may provide leadership, work assignments, evaluations, training, and guidance to others.

Requirements

Graduation from an accredited high school or equivalent, plus 3 years of experience coordinating and scheduling utility infrastructure projects; education may substitute for experience up to 2 years.
Knowledge of construction projects common to utilities.
Knowledge of workforce requirements and work output for field construction crews.
Knowledge of equipment and construction techniques common to utility construction practices.
Skill in reviewing and summarizing project status reports.
Skill in maintaining records of project phases.
Skill in scheduling workforce.
Valid Texas Class C Driver License or ability to acquire one by the hire date.
Must meet the City of Austin Driver Record Evaluation requirements for driving positions: no more than three moving violations or six Driver Record Evaluation points within 36 months.
Must complete the required criminal background investigation.

Nice To Haves

Experience with operations and maintenance of water distribution system pipelines, valves, and other assets, particularly water metering infrastructure.
Experience managing or inspecting construction or service contracts related to water meter assets.
Experience coordinating with project managers, construction inspectors, contractors, subcontractors, vendors, WMO staff, and water distribution system customers.
Ability to obtain and coordinate right-of-way permits, 811 One Call utility locates, and other required construction permits or clearances.
Experience coordinating procurement of materials, parts, equipment, and other resources needed to complete projects.
Experience with Advanced Metering Infrastructure or similar meter-reading technology systems, including data analytics review.
Demonstrated ability to work safely and effectively in utility construction environments while complying with established safety standards, regulations, and procedures.
Possession of a Class C Water Distribution License or higher, or ability to obtain one within 6 months of employment.
Proficiency with Microsoft Office applications (Outlook, Excel, and Word), Adobe Acrobat, and Infor Public Sector (IPS) or a similar database for managing water distribution assets, service requests, and work orders.

Responsibilities

Coordinate and schedule field construction and maintenance projects.
Coordinate and review construction- or engineering-related contracts and contract documents.
Measure work performance against engineering work standards to develop, maintain, and improve City of Austin design and construction standards.
Track project status and report it to management.
Plan projects by determining crew size and composition, work-hour requirements, and equipment requirements.
Prepare work order schedules, control records, and post schedules.
Communicate project or program information to internal and external customers.
Ensure compliance with City and other regulatory agency requirements and policies.
Meet with project managers, engineers, and contractors to discuss designs.
Coordinate projects from planning through completion, including scheduling test shutouts, obtaining right-of-way permits, coordinating 811 One Call utility locates, procuring materials and parts, and communicating with contractors, field crews, customers, and internal stakeholders.
Maintain accurate project documentation and manage multiple projects while anticipating scheduling and logistical challenges.
Support safe, efficient completion of work with minimal disruption to customers and operations.
May provide leadership, work assignments, evaluations, training, and guidance to others.

Benefits

Medical benefits
Paid leave time
Retirement plan
Training opportunities
Generous leave
Work-life balance programs
Sustainable transportation options, including access to public transit and bike-friendly infrastructure
Wellness programs
On-site fitness centers
Mental health support
Professional development and leadership opportunities