Sched/Reg

Yale New Haven Health • Westerly, RI

2d

About The Position

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Provides access to healthcare by performing the following services in a professional, compassionate, and cost-effective manner. Ensures the patient is registered, scheduled and appropriate authorizations are in place. EEO/AA/Disability/Veteran

Requirements

• High school diploma or equivalent is required
• 3+ years medical office or outpatient facility in customer service capacity using medical terminology
• Certified Healthcare Access Associate (CHAA) through the National Association of Healthcare Access Management (NAHAM) is required within 1 year of hire
• Must keep certification current
• One year minimum experience in registration required
• one year scheduling experience required
• Strong keyboarding and computer skills
• excellent communication and customer service skills
• ability to problem-solve and work closely in a team setting

Responsibilities

• Schedules patients from a variety of sources and maintains schedules. Also includes but not limited to MD Scheduling changes, schedule set up and validation. Scheduling may take multiple calls and conversation with Physicians, clinical staff and patients to assure optimal use of schedule, physician productivity and patient satisfaction.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED