SCCM Patch Management Engineer

MetroSys•Phoenix, AZ
•$50 - $60•Onsite

About The Position

MetroSys is seeking an experienced SCCM Patch Management Engineer to support a regional credit union's enterprise patch-management environment. This is a hands-on technical role focused on administering and improving patch deployment through Microsoft SCCM / Configuration Manager. The engineer will work alongside senior infrastructure and security resources to execute patching activities, troubleshoot deployment issues, improve SCCM configurations, automate repetitive tasks, and maintain accurate patch-compliance reporting. The environment is primarily Microsoft-based with some Linux infrastructure and supports systems operating within a regulated financial-services environment. This position is 100% onsite in Phoenix, Arizona. The initial engagement is expected to last approximately three months, with the potential for extension or permanent employment.

Requirements

  • 3+ years of experience supporting Microsoft SCCM / Microsoft Configuration Manager.
  • Hands-on experience with SCCM Software Updates and Windows patch management.
  • Experience working with: Software Update Groups, Automatic Deployment Rules (ADRs), SCCM Collections, Maintenance Windows, Software Update Points / WSUS, Deployment Packages, Distribution Points, SCCM Client Health
  • Experience troubleshooting failed or incomplete software-update deployments.
  • Strong knowledge of Windows Server and Windows endpoint environments.
  • Working knowledge of PowerShell scripting and automation.
  • Experience with patch-compliance reporting and remediation.
  • Understanding of enterprise change-management and patch-testing processes.
  • Ability to document technical procedures and communicate issues clearly to senior engineers and management.

Nice To Haves

  • Experience supporting financial services, banking, credit unions, or another regulated environment.
  • Experience with Microsoft Intune and Entra ID.
  • Familiarity with SCCM/Intune co-management.
  • Working knowledge of Linux patching.
  • Familiarity with vulnerability-management tools and processes.
  • Experience with SQL, SSRS, or Power BI reporting.
  • Understanding of PCI or other security/compliance frameworks.
  • Exposure to infrastructure automation and AI-assisted IT operations.

Responsibilities

  • Administer and support Microsoft SCCM / Configuration Manager with a primary focus on software updates and enterprise patch management.
  • Create, maintain, and troubleshoot Software Update Groups, Automatic Deployment Rules (ADRs), device collections, deployment packages, and maintenance windows.
  • Deploy Microsoft security, critical, cumulative, and other approved updates across Windows servers and endpoints.
  • Monitor patch deployments and investigate systems reporting as failed, non-compliant, unknown, offline, or pending reboot.
  • Troubleshoot SCCM client health, software update scanning, WSUS/SUP communication, content distribution, and deployment issues.
  • Assist with establishing and maintaining test, pilot, and production patching groups.
  • Support scheduled production patching and maintenance windows, including post-deployment validation and remediation.
  • Develop and maintain PowerShell scripts and other automation to reduce repetitive SCCM administration and patch-management activities.
  • Generate and maintain SCCM patch-compliance reports, dashboards, and operational metrics.
  • Work with infrastructure and security teams to remediate systems with outstanding security updates and vulnerabilities.
  • Assist with documentation of patching procedures, exceptions, deployment schedules, and technical configurations.
  • Support audit and compliance requirements by maintaining accurate patching records and deployment evidence.
  • Provide basic support for patching Linux or other infrastructure where required.
  • Assist senior team members with implementing improvements identified during the overall patch-management assessment.
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