Scattered Site Property Manager

Omaha Housing Authority • Omaha, NE

8d

About The Position

Join our Team at the Omaha Housing Authority!

Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) is looking for a dynamic Scattered Site Property Manager to help us fulfill our mission of providing safe and affordable housing.

About Us

Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing.

Why Work with Us? 

We offer a comprehensive benefits package that includes:

17 paid holidays, including your birthday, a floating holiday, and a self-care day
12 days of vacation and 12 days of sick leave per year
Medical, dental, and vision benefits start the 1st of the month following date of hire
Life Insurance, Health & Dependent Care FSA, MetLife Voluntary Insurance, and Pet Insurance
401(a) retirement plan with a 5.5% match and 457 compensation plan

Our Core Values

Teamwork: We work together to achieve our goals.
Welcoming: We create a supportive and inclusive environment.
Actively Listen: We focus, clarify, and communicate next steps.
We Build Trust: We do what we say we will do and assume good intent.
De-Escalation: We manage conflicts calmly and effectively.
Exceptional: We strive for excellence in all we do.
Self-Care: We believe in the well-being of our team and ourselves.
Share Power: We empower each other and our community.

Requirements

• Five years experience in property management or an equivalent combination of education and experience preferred. A Bachelor’s or Associate’s degree in Management, Business Administration, or closely related field preferred. Two (2) years of management/supervision experience desired.
• Computer skills and experience using Microsoft Office products.
• Incumbent must successfully complete OHA sponsored asset management certification courses. Knowledge of HUD rules and regulations desired
• Must demonstrate a strong ability to identify, analyze and solve problems.
• Must demonstrate strong communication skills. Must display ingenuity in anticipating and meeting unexpected situations.
• Must maintain OHA’s philosophy and image with residents and when representing the organization in the community.
• Must possess and maintain a valid motor vehicle license and have a good driving record.
• Must be insurable under the OHA Auto Insurance policy. Must have reliable transportation to OHA property sites throughout the workday.
• Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.
• Employee must successfully complete required training for the position; this may include but is not limited to rent calculation, eligibility, and asset management training.
• Must be available to work evening and weekend hours.

Responsibilities

• Ensure that occupancy targets are met. Responsible for implementing initiatives that increase resident retention in coordination with resident associations.
• Participate in the leasing and marketing activities for OHA properties to recruit applicants for the waiting list in collaboration with the intake department.
• Maintain an updated log of all current and upcoming vacancies, leased units, and the status of unit offers.
• Executes leases, directs new resident orientations, and issues keys upon verification of initial rental/security deposit payments. Process move-in, move-outs and transfers, including inspections.
• Attend monthly resident association meetings and follow up on items identified.
• Must clearly understand all aspects of the policies and procedures of OHA and effectively communicate them to residents and staff.
• Maintain daily contact with residents and resident organizations, resident assistants and frequent contact with OHA executive staff. Periodic contact by telephone, correspondence, and in-person with advocacy groups, welfare, social service, and community agencies, area businesses, churches, and school staff.
• Provides overall leadership to establish constructive working relationships between residents, OHA staff, and community agencies & resources. Promotes harmonious relationships between residents and staff, being firm but fair in carrying out management/maintenance responsibilities.
• Investigate and resolve tenant complaints and enforce occupancy requirements, including communication and completing/ following up on incident reports within established timeframes as necessary. Investigates lease violations and document or delegate the documentation of such incidents; initiate or approve lease terminations; direct the serving of notices to quit the premises.
• Enforce the lease fairly and equitably and in a manner that is in compliance with all applicable Federal, State, and local laws.
• Oversee rent collection efforts, including processing payments, following up on non-payments, arranging payment plans, and ensuring deposits are made in a timely manner. Follow through on any eviction processes as needed.
• Compiles data, reviews statistical information, and prepares various reports on at least a monthly basis. Develops and oversees the implementation of action plans to address any areas not meeting benchmarks.
• Collaborate on a regular basis with internal departments to ensure the needs of the property, agency, and residents are addressed, including compliance, public safety, capital funds, procurement, and resident services.
• Liaise with government agencies, NGO’s, and other regulatory or advisory bodies to identify and correct code violations, safety hazards, or health-related issues including HCV inspections, city code, utility provider, the health department, and environmental testing.
• Provide supervision and training to the Maintenance Manager and ensure that outcomes related to property maintenance work and regular building inspections are met, including monthly preventative maintenance inspections. Provide leadership to all maintenance staff members.
• Good understanding of all aspects of single-family home structures and systems, including plumbing, carpentry, HVAC, electrical, roofing, siding, doors and windows, soil grading, porches and decks, and grounds/landscaping maintenance.
• Ensure that outcomes related to unit turn-around work are met and that work is scheduled and completed in order to meet leasing goals.
• Prepare for and participate in all REAC-related activities, including preparation for REAC inspections and responding to any deficiencies identified.
• Assist with preparing an annual operating budget and participate in capital planning processes.
• Monitor budget performance through monthly review and reporting. Help to ensure a positive cash flow for the property by maximizing property income while minimizing expenditures.
• Approves purchase orders for all office supplies, building maintenance supplies, and contract Services in a timely manner.
• Provide leadership and direct supervision to the Assistant Property Manager, Leasing Coordinator and Maintenance Manager, as well as leadership to all other property management and maintenance staff.
• Conduct regular team meetings, as well as individual supervision meetings with all direct reports on at least a monthly basis.
• Evaluate personnel performance and initiate disciplinary action as necessary. Complete annual performance evaluations.
• Interview job applicants and prepare individual recommendations for consideration. Responsible for training new staff.
• Assigns and delegates responsibility for completing specific projects and duties. Resolves staffing problems and sets deadlines to ensure the completion of tasks.
• Participate in a rotating schedule to respond to after-hours emergency calls.
• May represent OHA at community and advisory council meetings.
• Other duties as assigned.

Benefits

• 17 paid holidays, including your birthday, a floating holiday, and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical, dental, and vision benefits start the 1st of the month following date of hire
• Life Insurance, Health & Dependent Care FSA, MetLife Voluntary Insurance, and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees