Scanning Operator

SPS North America•El Paso, TX

3d•Onsite

About The Position

SPS Global is seeking a detail-oriented and service-driven Scanning Operator to support on-site business operations. This role is responsible for managing inbound and outbound mail, supporting document and scanning operations, maintaining business service center functionality, and ensuring smooth day-to-day office services delivery. The ideal candidate thrives in a structured environment, demonstrates operational precision, and consistently delivers a high level of customer service while maintaining professionalism and efficiency. The Scanning Operator provides exceptional office and mail services across multiple operational areas including inbound and outbound mail processing, shipping and receiving, business service center support, supply replenishment, multifunction device management, and light facilities support. This role also serves as a cross-trained team member, providing reception/concierge coverage and general office support as needed to ensure uninterrupted service delivery.

Requirements

High School Diploma or equivalent
Ability to work assigned hours as determined by manager
Strong verbal and written communication skills
Excellent organizational and time management skills
Ability to multitask and work independently
Basic computer proficiency and ability to learn required systems
Professional appearance and adherence to company policies

Nice To Haves

1+ years of related work experience
Working knowledge of MFD equipment
Experience with shipping and receiving procedures
Ability to validate packing slips and ensure material accuracy

Responsibilities

Receive inbound mail and packages and sort items accurately
Input mail/package details into chain-of-custody software
Manage outgoing mail and package transactions
Perform shipping and receiving duties for materials and supplies
Notify employees upon receipt of inbound deliveries
Distribute mail and packages to company personnel
Serve as point of contact for mail and package inquiries
Perform daily key operations of multifunction devices (MFDs), ensuring functionality and replenishing toner and paper
Assist with copy/print orders and monitor equipment performance
Submit work orders as required
Maintain the Business Service Center in a neat and organized manner
Monitor, replenish, and order office supplies (pens, paper, toner, etc.)
Service and restock pantry, barista, conference, kitchen, and meeting areas
Perform meeting room and conference room setups
Assist with building occupant moves within assigned facilities
Perform light maintenance and cleaning duties as assigned
Provide 5-star customer service across all communication channels
Build professional relationships with customers and internal teams
Maintain professionalism and composure in sensitive situations
Provide reception/concierge (front-of-office) coverage as needed
Train backup personnel and provide guidance on policies and procedures
Proactively seek additional work during downtime