Scanning Operator II

Canon Business Process Services, Inc. • Dunmore, PA

3d

About The Position

Under general supervision, this role is responsible for complete knowledge and understanding of litigation support software in customer locations, such as iPro, Law, Doculex, and Adobe. The Scanning Operator II must be able to operate various scanning equipment including Ricoh, Kodak, Canon, and Minolta. Key responsibilities include coordinating, preparing, prioritizing, processing, and quality checking documents for scanning, electronic file conversions, electronic stamping, blowbacks, indexing, load files, and preparing specified delivery media. All projects must be completed per customer requests within established time frames. Maintenance of all scanning equipment and work-space is necessary. The role also involves resolving minor technical problems like paper jams or scanning output issues. Other related duties may be required.

Requirements

• High school Diploma or equivalent
• 2-5 years’ experience working in a mailroom or professional office environment
• Advanced knowledge of metering, weighting, logging and other shipping procedures
• Proficient computer skills preferred
• Excellent ability to perform routine functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.)
• General supervision and instructions given for routine work and detailed instructions given for new activities
• Excellent customer service, professional attitude and appearance are a must.
• Ability to work overtime & meet deadlines

Responsibilities

• Coordinate, prepare, process projects for document scanning, electronic conversion, indexing, stamping; Check specifications on the request form for accuracy, quality and time requirements
• Upon completion of processing documents/ electronic files quality check production and then output to the client’s specified delivery media. i.e. single page/ multipage tiff, OCR, PDF, email, CD, DVD, load files etc
• Duplicate and label DVD’s, CD’s using the labeling format specified by the client within the requested timeframes
• Complete blowback requests per client’s requirements accurately, efficiently, with in the specified time requirements
• Maintain scanner quality (i.e. cleaning lens, reporting mechanical failures). Maintain required levels of quality and rates of production
• Log in/out boxes for scanning. Record objective and bibliographic information as appears on documents; Create bar codes for documents. Follow document preparation procedures
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• Perform other duties as requested by Manager, Assistant Manager and Supervisor
• Process outgoing mail and packages
• Send, receive and deliver faxes
• Provide light housekeeping such as making coffee and keeping conference rooms orderly
• Handle light maintenance such as replacing light bulbs (if necessary)
• Handle reception work including answering phones, taking messages and greeting visitors
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the client location

Benefits

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within
• A company focused on creating a positive work and client environment
• Employee discounts on entertainment, products, and services nationwide!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED