Scan Coordinator - Backup

El Rio Grande Latin Market Careers•Grand Prairie, TX

2d•Onsite

About The Position

This role is responsible for ensuring pricing accuracy and maintaining the scanning program within the store. Key functions include customer service, managing price updates, monitoring sales events for scanning and signage accuracy, performing scan audits, and ensuring compliance with regulations. The position also involves research of pricing discrepancies, communication with various teams and external representatives, and maintaining a clean and organized workspace. The role requires strong analytical, organizational, and communication skills, along with proficiency in Microsoft Office Suite and basic accounting principles.

Requirements

High school diploma or equivalent.
1-3 months related experience and/or training; or acceptable combination of education and experience.
Ability to understand and effectively use billing and accounting principles and processes.
Strong analytical and organizational skills to analyze total scanning programs, and to properly maintain necessary reports and schedules.
Strong communication skills for dealing with customers, employees, and vendors.
Working knowledge of Microsoft Word, Outlook, and Excel.
Excellent mathematical skills.

Responsibilities

Provide prompt and friendly customer service and maintain a positive work environment.
Check for and implement price updates from the corporate office.
Monitor sales events for accuracy in scanning and signage.
Maintain current knowledge of weekly ad items and ensure pricing integrity.
Perform scan audits according to schedule.
Ensure and maintain compliance with company and governmental regulations and COOL compliance.
Maintain a clean and organized scan office.
Check the dates of all sales price tags to determine the accuracy of prices.
Conduct a total sign program that informs customers of pricing integrity, making signs as needed.
Verify weekly ad and promotional price accuracy.
Research discrepancies and notify the team of pricing exceptions.
Act as liaison with the leadership team for computer or register-related issues.
Verify new items for price accuracy and 'not on files.'
Promote 100% scan accuracy program.
Work closely with front-end cashiers and supervisors regarding scan accuracy.
Distribute discontinued sheets and upcoming specials to appropriate personnel.
Establish and maintain communication between Grocery Clerks and Scanning Coordinator for a smooth transition of products being delivered.
Represent the store to sales representatives and vendors in a positive and professional manner.
Inform management of any problem areas in pricing or signs throughout the store.
Other related duties as assigned.
Work with receiving by verifying invoices entered in the system.
In conjunction with the pricing team, maintain price file integrity.