Scan Center Production Team Lead

MetaSource•Bristol, PA

2d•Onsite

About The Position

The Scan Center Team Lead is responsible for overseeing, coordinating and performing front line work document preparation, scanning, and data entry to produce various products and services. This role involves leading by example in reviewing and verifying data, ensuring accuracy, and following work processes for optimal output and quality. The Team Lead is responsible for ensuring the team meets output requirements, maintaining equipment, and balancing quality, productivity, cost, safety, and morale to achieve positive results and continuous improvement.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly, Wear PPE and following all safety directives. (Report any safety hazards to supervisor.)

Responsibilities

Leads by example when reviewing and verifying data entered into system by ensuring the utmost accuracy
Follows work processes to ensure optimal output, quality, and downstream process integrity.
Responsible for ensuring team meets output requirements as defined by business needs, including but not limited to completing a planned schedule or working from a live list of work-in processes.
Ensures that equipment such as scanners and other processing tools are operating as intended.
Balance quality, productivity, cost, safety and morale to achieve positive results in all areas. Work to continuously improve in all areas.
Prepares documents for scanning and scans high volumes of paper on internal systems and client platforms.
Enters information from scanned images and paper documents.
Follows established procedures and ensures output and quality meet expectations.
Cares for related equipment and work area.
Communicates with co-workers, management, clients and others in a courteous and professional manner.
Complies with and adheres to MetaSource policies and procedures.
Other duties may be assigned.