Scan Center Lead Assistant Manager

EXLUnited States,
$68,000 - $82,000

About The Position

This role involves coordinating and monitoring daily scanning production lines to ensure timely processing, digitization, and delivery of documents. The position also includes conducting quality checks on digital images, managing and training scanning staff, and overseeing the operation and maintenance of commercial document scanners.

Requirements

  • Experience in coordinating and monitoring production lines.
  • Ability to conduct quality checks on digital images.
  • Skills in onboarding, training, and mentoring staff.
  • Experience in assigning workloads and tracking productivity.
  • Familiarity with the operation, cleaning, and minor troubleshooting of commercial document scanners.
  • Ability to escalate complex hardware or software issues.

Responsibilities

  • Coordinate and monitor daily scanning production lines to ensure documents are processed, digitized, and delivered on time.
  • Conduct quality checks on digital images to verify readability, completeness, and proper indexing.
  • Onboard, train, and mentor new scanning staff.
  • Assign daily workloads and track productivity.
  • Oversee the operation, daily cleaning, and minor troubleshooting of commercial document scanners.
  • Escalate complex hardware or software issues.
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