Scalehouse Attendant

Hennepin CountyHennepin County, MN
Onsite

About The Position

The Environment and Energy Department is seeking a Scale House Attendant to process commercial hauler transactions at the Brooklyn Park Transfer Station and at the Hennepin Energy Recovery Center (HERC), and to process resident transactions for citizen drop-off facilities. These facilities manage household hazardous waste, recyclables, and problem materials. This is a limited duration (temporary) part-time, non-benefit earning position expected to last up to two years. This position is internally classified as an Office Specialist I. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus.

Requirements

  • One or more full-time equivalent years of office clerical experience.
  • Six months of office clerical experience and completion of the Office Specialist Pathway Training program.
  • Ability to lift and carry up to 40 pounds, and stand for extended periods of time, with or without reasonable accommodation.

Nice To Haves

  • Experience with Scale House Software Paradigm or CompuWeigh.
  • Experience with Microsoft Word, Excel, and/or Access.
  • Experience using call center systems.
  • Experience providing customer service in person and by telephone.
  • Experience performing cash transactions or processing electronic payments.
  • Ability to work in a high-volume customer service center.
  • Ability to follow detailed instructions.
  • Ability to work independently with minimal direction.

Responsibilities

  • Operate Point of Sale (POS) and process financial transactions.
  • Greet residents and commercial haulers in a friendly and professional manner.
  • Record all business transactions efficiently.
  • Answer customer questions professionally, by phone or in person.
  • Multi-task various duties while working in the scale house.
  • Communicate with external partners and vendors.
  • Record all commercial hauler and citizen transactions in the county computer system Paradigm software.
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