Scalehouse Attendant

A & AssociatesWisconsin Rapids, WI
Onsite

About The Position

The Scalehouse Attendant serves as the first point of contact for customers depositing waste at a waste services facility. This role involves greeting customers, ensuring safe load inspections, handling payment transactions, and maintaining the scalehouse. Attention to safety, accuracy, and customer service is essential.

Requirements

  • Strong attention to detail
  • Reliable and dependable work ethic
  • Excellent customer service and communication skills
  • Experience handling money or payments
  • Willingness to work outdoors as needed
  • High school diploma or GED
  • 0-4 years of relevant customer service or administrative experience
  • Use of motor coordination and finger dexterity (e.g., keyboarding) for part of the day
  • Occasional lifting of objects up to 30 pounds
  • Occasional exposure to occupational risks (e.g., cuts, chemicals)
  • Partial exposure to outdoor elements, including dirt, noise, odors, and weather extremes
  • Typical work setting is within a scalehouse

Nice To Haves

  • Additional or specialized training a plus

Responsibilities

  • Greet and direct customers and facility traffic
  • Accurately calculate and process customer payments
  • Inspect incoming waste loads to ensure safety and compliance
  • Ensure all parties follow safety procedures and wear required PPE
  • Maintain cleanliness and organization of the scalehouse
  • Complete administrative tasks, including filing and reporting
  • Inform supervisors of any issues requiring attention
  • Attend company-sponsored training and meetings
  • Enter data accurately and handle minor customer service tasks
  • Support team operations as needed, including working overtime when required
  • Provide professional, service-oriented interaction with customers, vendors, and colleagues
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