Saturdays)

Outagamie County•Appleton, WI

17d•Hybrid

About The Position

Under general supervision of the Recycling Superintendent and the Solid Waste Superintendent, the Scale Operations Technician processes customer transactions, coordinates shipping of recyclable materials, monitors tipping fees, sends invoices, coordinates special waste information, and maintains appropriate records. To be successful: The candidate must have the ability to communicate with members of the general public, including giving directions and answering questions. They must also be able to multitask and be confident in learning and using a computer as a specific scale software is used to complete all transactions. They must have a great attention to detail and are able to responsibly handle cash. Hours: Saturdays 6:30 am - 1:00pm, Rotational schedule equivalent to 2-3 shifts/month This position is non-benefit eligible

Requirements

Graduate from high school or G.E.D. supplemented with accounting courses, experience operating computers and general office equipment desired.
Or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
Knowledge of and demonstrated ability to harmonize and align with the mission/vision/purpose/core values/goals of the Department and County and comply with all policies, and procedures of the Outagamie County Rules and Terms of Employment.
Knowledge of general accounting principles, and ability to solve accounting problems.
Knowledge of Solid Waste requirements and control processes.
Knowledge of and ability to use computer software and applications used by the department.
Ability to operate general office equipment such as copy machine, fax machine, telephone, two-way radio, etc.
Ability to use tact and diplomacy when dealing with co-workers, county official or officers, customers, and general public, etc.
Ability to organize and maintain accurate and complete records, and prepare clear and comprehensive reports.
Knowledge of and demonstrated ability to conform to goals, policies, and procedures of the Department as well as the Outagamie County Work Rules and Terms of Employment.
Ability to navigate and be proficient in standard office computer applications including Microsoft Word, Excel, PowerPoint, and Outlook, and able to be able to efficiently create documents, manage spreadsheets, deliver presentations, and communicate effectively via email.
Demonstrated ability to comply with appropriate safety regulations.
Ability to effectively communicate in English and understand and follow written and oral instructions.
Ability to work semi-independently making sound decisions using good judgment.
Demonstrated reliability in attendance and flexibility to work hours.
Ability to budget time and schedule work to efficiently complete tasks.
Ability to organize and schedule work effectively and cooperatively with co-workers.

Nice To Haves

Certifications and/or additional training would include but not limited to technical training through SWANA - Solid Waste Association of North America, Fox Valley Technical Degree Certification in Accounting, or WDNR Operator Certification Program.

Responsibilities

Prepares Bills of Lading and schedules shipments of outgoing commodities; assists haulers in proper load requirements and coordinates loading activities.
Maintains approved credit accounts, confirms accuracy of invoices and sends invoices to customers, and files department copies.
Compiles and records department reports for commodities entering and leaving the department; interacts with partner counties for proper accounting and tracking of incoming materials.
Performs Scale Operations Center cashier work to include inspecting trucks and vehicles hauling refuse to determine type, weight, and volume of material; compute and collect fees; operate computer software and issue receipts, total daily fee receipts and refuse amounts; prepare bank deposits; and provide information and direction to the public regarding proper dumping, recycling materials, and restricted hazardous materials.
Balances the cash drawer and makes daily deposits to the County Treasurer's Office.
Serves as central base for Solid Waste radio, dispatches appropriate personnel as necessary.
Coordinates special waste information.
Checks monthly reports to verify payments received, follows-up for collection of past due accounts.
Actively participates in LEAN and process improvement projects throughout the department and leads assigned projects
Works closely with customer base to initiate any changes in software or operational needs
Tracks waste diversion efforts done throughout the department
Conducts weekly load inspections in the landfill
Manages the Tare Weight Schedule program to insure all tare weights of all vehicles entering the facility are accurate
Develops and implements Landfill Diversion and Resource Recovery Programs under the supervision of the Recycling Superintendent and Solid Waste Superintendent
Provides informational briefings to haulers on an as needed basis on correct load identification processes at the unattended scale
Monitors the Public Drop Off area to insure all materials are properly segregated for processing and/or landfilling
Monitors the Asbestos Delivery Program to insure haulers information, weights and burial locations are recorded accurately
Answers telephone and greets customers, addresses questions, and directs accordingly.
Prepares correspondence and reports as required.
Assists in ordering supplies from vendor, completes and processes vouchers for payment.
Cross-trains with other administrative staff and serves as backup to various administrative duties.
Maintains regular and predictable attendance, works overtime/extra hours as required.
Performs other duties as assigned.