SCADA Network Specialist

SJE Career•Madison, WI

1d•Onsite

About The Position

We are looking for a SCADA Network Specialist to support our Altronex brand. This role will work out of our Madison, WI location. Our Altronex brand is a leading provider of control solutions for the municipal water and wastewater industries, providing custom-engineered control panels, SCADA and telemetry systems, control panel fabrication, systems integration, and field services support. As our SCADA Network Specialist, you will install, maintain, and troubleshoot computer hardware, peripherals, software, and network infrastructure within our SCADA environments. Every day, you will configure, support, and maintain hardware and software for customer systems, partnering closely with software development and field service teams to deliver secure, reliable, and highly configured control systems. In this role, you will support desktops, laptops, mobile devices, and network devices while maintaining LAN and WAN connectivity across SCADA infrastructure. You will analyze and resolve technical issues, monitor network performance and security, and ensure system integrity through proper configuration of routing, authentication, directory services, and network security controls. You will administer switches, firewalls, VoIP systems, and manage software deployment, updates, and patching to maintain reliability and compliance. You will also contribute to SCADA IT/OT enhancement projects, assist with network design and deployment, configure Microsoft Windows Workstation and Server environments, and support wireless, Ethernet, and firewall technologies. Additionally, you will provide user training and responsive technical support to customers and end users to ensure consistent system performance and satisfaction.

Requirements

Experience supporting and troubleshooting Windows Workstation and Server environments
Knowledge of LAN/WAN networking concepts, including TCP/IP, routing, and subnetting
Experience configuring and supporting switches, firewalls, and network security devices
Familiarity with SCADA systems and industrial control system (ICS) environments
Understanding of IT/OT network segmentation and cybersecurity best practices
Experience with Active Directory, authentication, and directory services
Knowledge of VPNs, remote access solutions, and secure communications
Experience deploying and maintaining wireless data transceivers and Ethernet infrastructure
Familiarity with VoIP systems and PBX configuration
Experience with software deployment, patch management, and system updates
Strong troubleshooting and root cause analysis skills
Ability to analyze and resolve technical issues independently
Strong communication skills and ability to support both technical and non-technical users

Nice To Haves

A background in Cisco Networking and/or Cybersecurity is beneficial.

Responsibilities

Install, maintain, and troubleshoot computer hardware, peripherals, software, and network infrastructure within SCADA environments.
Configure, support, and maintain hardware and software for customer systems.
Support desktops, laptops, mobile devices, and network devices.
Maintain LAN and WAN connectivity across SCADA infrastructure.
Analyze and resolve technical issues.
Monitor network performance and security.
Ensure system integrity through proper configuration of routing, authentication, directory services, and network security controls.
Administer switches, firewalls, VoIP systems.
Manage software deployment, updates, and patching.
Contribute to SCADA IT/OT enhancement projects.
Assist with network design and deployment.
Configure Microsoft Windows Workstation and Server environments.
Support wireless, Ethernet, and firewall technologies.
Provide user training and responsive technical support to customers and end users.