SCADA Lead

Delta Utilities Services•New Orleans, LA

About The Position

The SCADA Lead serves as the technical authority for Delta Utilities' Supervisory Control and Data Acquisition (SCADA) environment, ensuring the reliability, security, availability, and long-term sustainability of the enterprise SCADA platform. This individual is responsible for the architecture, administration, lifecycle management, disaster recovery, operational support, and continuous improvement of the SCADA environment supporting natural gas transmission, distribution, storage, measurement, and field operations. The SCADA Lead provides technical leadership for the SCADA platform, establishes engineering standards, leads modernization initiatives, and serves as the primary technical liaison with software vendors, system integrators, and internal stakeholders.

Requirements

Bachelor's degree in Engineering, Computer Science, IT, or related field.
10+ years supporting industrial control systems or utility SCADA.
5+ years administering enterprise SCADA platforms.
Experience with mission-critical high-availability systems.
Experience with disaster recovery planning.
Strong knowledge of Windows Server, virtualization, networking, and OT infrastructure.

Nice To Haves

Natural gas utility experience.
Experience with AspenTech OSI.
Knowledge of DNP3, Modbus, OPC UA, MQTT, ICCP.
SQL Server, PowerShell, and Python.
Dynatrace familiarity.
Industrial cybersecurity knowledge.

Responsibilities

Serve as the technical owner of the enterprise SCADA platform.
Develop and maintain the technical roadmap for the SCADA environment.
Lead platform modernization, upgrades, patching, and lifecycle management.
Establish engineering standards, configuration management, and documentation.
Evaluate emerging technologies and recommend improvements.
Ensure adherence to industry standards and best practices.
Ensure 24x7 availability and reliability of the SCADA platform.
Monitor system health, performance, and capacity.
Lead troubleshooting and root cause analysis for critical incidents.
Coordinate restoration efforts during outages.
Implement proactive maintenance and continuous improvement.
Establish operational support procedures and performance metrics.
Develop and maintain High Availability (HA) and Disaster Recovery (DR) strategies.
Execute disaster recovery and failover testing.
Maintain recovery documentation and procedures.
Improve system resiliency and recovery capabilities.
Support emergency response and business continuity planning.
SCADA platform and database administration
RTU and PLC communications
Industrial communication protocols (DNP3, Modbus, OPC UA, ICCP, MQTT)
Alarm management
SCADA display development
Tag and point database administration
Calculation development
Communications troubleshooting
System performance tuning
Configuration management
Maintain secure SCADA architectures.
Support network segmentation and secure communications.
Coordinate vulnerability management and patching.
Support identity and access management.
Assist with security monitoring and incident response.
Promote compliance with NIST CSF and ISA/IEC 62443.
Windows Server
VMware
Linux
Enterprise storage
Backup and recovery
Networking
Firewalls
Load balancing
Enterprise monitoring
Cloud readiness
Primary liaison with AspenTech and key technology vendors.
Manage support cases, licensing, escalations, roadmaps, and professional services.
Mentor SCADA engineers and technical staff.
Develop engineering standards and best practices.
Lead technical reviews and change management.
Promote documentation and knowledge sharing.
Support strategic planning and operational improvements.