SCADA/BPI Control Room Operator I

Vanderlande•Kansas City, MO

2d•Onsite

About The Position

The SCADA/BPI Control Room Operator I is responsible for monitoring system status, coordinating with various staff, analyzing system faults, and ensuring smooth daily operations. This role involves making operational decisions, initiating backup procedures, and reporting technical issues. The operator will also generate reports, perform preventative maintenance on control room equipment, and communicate regularly with customers and technicians.

Requirements

High School Diploma
Computer experience
Experience with Microsoft Office (Excel, Word)
Must be able to attain and sustain an Airport I.D. Badge
Working knowledge of computers and equipment
Team player with strong verbal communication skills
Ability to solve problems under pressure
Flexibility with time, able to shift priorities quickly based on staff and system needs
Pro-active attitude towards process improvement
Detail oriented
Innovative, self-starter and pro-active
Decision making ability
Self-reliant
Customer service oriented
Ability to carry out a variety of recurring technical activities.

Nice To Haves

Minimum 1 year working experience in an material handling (baggage handling, material, warehouse, distribution center, etc) environment
Technically inclined, with potential to learn and grow into maintaining material handling systems

Responsibilities

Alert maintenance personnel through radio communications of faults or failures and dispatch them to the appropriate location.
Monitor system status, balancing, statistical reports, and make-up assignments for the user airlines.
Daily coordination with TSA, CBRA and OSR staff as required to maintain system operational status.
Analysis of existing CBIS/BHS and MSC BHS faults, developing remedial action plans and providing reports to the O&M Manager regarding the overall cause of system faults.
Make BHS operational decisions, initiating and coordinating implementation of any backup/fallback procedures necessary to facilitate continued operations (e.g., choosing alternative routings via reversible conveyors, initiating use of fallback tags, coordination with user airlines, etc.).
Ensure smooth daily start-ups by reviewing start-up check lists and procedures.
Determine/coordinate configuration changes to bypass off-service conveyor.
Report and track service calls and technical issues internally.
Generate and distribute work orders thru CMMS system, including closing completed work order.
Generate weekly and monthly reports.
Perform regular Preventative Maintenance (PM) of Control Room equipment.
Determines sequence and approach with little assistance.
Carries out a variety of control room activities with little assistance.
Communicates regularly with customers and technicians over the phone and radio.