The Engineering Technician IV will join the Case Officer team supporting the Automated Fuel Systems Program. The role combines technical subject matter expertise with operational case management, serving as a link between case intake, remote troubleshooting, and program engineering to resolve complex fuel-system issues in accordance with contract requirements. The technician monitors and resolves new and unresolved case intakes, reviews technician-submitted documentation, audits surveys, designs, and installation work against customer, manufacturer, and program engineering specifications, and provides remote troubleshooting guidance to travel technicians. The role also coordinates with Materials teammates to verify components ordered and shipped, and manages customer expectations regarding project scope, deliverables, and schedules. This is not a standard 9-to-5 position. A flexible schedule is required, including early mornings, late evenings, and weekend coverage coordinated with teammates. Occasional travel may be required. Physical demands include kneeling, lifting up to 50 pounds, working at heights up to 50 feet, and working safely in confined spaces. The employee must be able to obtain and maintain a CAC and a U.S. Government security clearance and/or CAC, and must obtain required manufacturer training. A CAC must be obtained within 30 days of hire, and demonstrated proficiency with applicable equipment manufacturers must be established within five months of hire.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED