This role partners with operational leaders, 3PL providers, and Supply Chain Asset Protection Managers to review policies, procedures, and processes for opportunities to improve the customer experience while controlling expenses and maximizing margins. The SC Asset Protection Supervisor manages, hires, and develops a diverse team of hourly Lowe’s Security Specialists within a supply chain environment. This role oversees the compliance, integrity, and effectiveness of the product quality audit program and makes necessary adjustments to meet evolving business damage strategies. The supervisor evaluates the effectiveness of internal controls, operational procedures, and product handling procedures to reduce financial risk and drive company profit. They identify organizational risks and take swift actions to mitigate through escalations with operational leadership, 3PL providers, and Supply Chain Asset Protection Managers. This role supports operational excellence and safety training to drive a culture of quality assurance, provides open feedback and mentorship to associates to encourage growth and greater responsibility, and conducts in-depth analysis of historical and current data to identify trends and direct actions. The supervisor delivers consistent reporting, provides trend analysis, and supports key business partners in the creation and deployment of strategies to increase profitability. They identify key areas for improvement, then challenge and encourage individuals and leadership teams to close the gaps. This role provides training, implementation, and governance over network processes to support organizational initiatives, ensures adherence to damage reduction strategies and operational controls through comprehensive Quarterly Walk, and provides a clear vision to associates throughout the Supply Chain network of their role in enabling the organization to deliver the desired customer experience. The supervisor participates in the system design planning process for all new equipment adds, existing equipment or process modifications, to reduce the risk of injury and/or regulatory exposure. They provide ongoing consultation and direction during the new building stand-up phase, helping to implement and enforce damage reduction process and programs, helping to monitor and address issues when necessary, and collecting learnings throughout the early phases of the new building (i.e., test and learn).
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree