SBHC Coordinator

Cornell Scott-Hill health • New Haven, CT

23h • $25 - $26

About The Position

The SBHC Coordinator I coordinates and manages the daily operations of a School Based Health Center (SBHC), ensuring that the center functions smoothly, staff are supported, and students and families receive excellent service. The position supports clinical operations, patient care, documentation, outreach, school collaboration, and regulatory readiness. The posting also describes School Based Coordinator II mobile van driver duties, including operating and maintaining the mobile medical vehicle and helping deliver patient care services.

Requirements

• High school diploma or GED.
• CPR certification.
• Diploma from an accredited Medical Assistant or Certified Nursing Assistant program.

Nice To Haves

• Bilingual English/Spanish skills are strongly preferred.
• One year of experience as a Medical Assistant or Certified Nursing Assistant is preferred.
• Previous medical office or school administration experience is preferred.
• For mobile van drivers, tractor-trailer or bus driving experience is preferred, or graduation from an acceptable truck driving training program and two years of driving experience. Training is available for motivated, otherwise-qualified staff interested in learning.

Responsibilities

• Coordinate daily operations of the SBHC.
• Maintain confidentiality regarding patients, staff, and program matters.
• Assist with scheduling and maintaining clinical schedules.
• Locate and escort clients throughout school buildings.
• Verify insurance coverage according to CS-HHC billing procedures.
• Receive patient telephone calls, accurately record and transmit messages for providers, and make outbound calls as needed.
• Coordinate patient care with colleagues, nursing, front desk outreach, case management staff, and other agencies as necessary.
• Prepare patients and rooms for exams according to specific procedures.
• Document vital signs accurately and legibly, including blood pressure, pulse, respiration, temperature, O2 saturation, and finger sticks.
• Perform hearing and vision tests, urine dipsticks, urine pregnancy tests, and other CLIA-waived tests when necessary.
• Maintain accurate logs of point-of-care testing, controls, and expiration dates.
• Ensure necessary equipment and information are available for exams.
• Maintain regulatory readiness and complete monthly EOC documentation.
• Support classroom and parent presentations.
• Participate in outreach and marketing development and activities to promote School Based Health and CS-HHC.
• Help patients and families understand how to use CS-HHC resources.
• Serve as a backup site coordinator for the CT VFC Program and maintain appropriate temperature logs.
• Maintain accurate patient enrollment information for the site.
• Manage patient records using EPIC and other technologies required by funding sources, such as HealthX/BrightCare.
• Participate in at least four outreach events annually, which may include hours outside the regular school day.
• Participate in school events, such as assemblies, social-emotional learning days, field day, and school performances.
• Work with teachers, administration, and support staff to identify and enroll students in the SBHC.
• Communicate regularly and on an ongoing basis with school nurses, staff, and administration.
• Attend weekly school collaboration meetings to consult and obtain referrals, such as SSST, Attendance, and SPMT meetings.
• For the School Based Coordinator II mobile van driver duties: drive the mobile van to locations as needed; maintain mileage and travel logs and prepare reports; maintain fuel levels and follow the preventive maintenance schedule; keep the vehicle clean and mechanically sound and ensure the clinic is operational; assist with basic vehicle maintenance and repairs; assist with patient care delivery and participant management and navigation on and off the mobile unit; perform equipment checks and pre-trip and post-trip inspections; maintain supply inventory; and support the mobile vehicle's readiness to operate and accept participant encounters.

Benefits

• Competitive salaries.
• Sign-on bonus available for eligible positions and qualified candidates.
• Medical, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• License reimbursement.
• Possible eligibility for the HRSA Loan Repayment Program for qualified candidates.
• Public Service Loan Forgiveness eligibility through qualifying employment.
• Generous paid time off.
• 401(k) with up to 5% match.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED