SBA Relationship Manager II

Carter Bank • Martinsville, VA

2d

About The Position

The SBA Relationship Manager II combines proactive business development with disciplined credit risk management to identify, structure, and execute SBA lending solutions for potential and existing customers. The role originates SBA 7(a) loans, develops and manages a pipeline of small business borrowers across the Southeast, and manages borrower relationships from prospecting through closing and portfolio management. The position also works with underwriting and closing partners to execute loans efficiently, monitors portfolio quality, ensures compliance with SBA program requirements and internal credit standards, and supports special assets and workout situations as needed.

Requirements

• Bachelor’s degree in business, finance, accounting, or a related field, or equivalent in education and experience.
• Prior SBA 7(a) lending experience in a front-office production capacity.
• Prior experience working within a dedicated SBA lending division.
• Established referral network and COI relationships in the Southeast market.
• Advanced relationship-building, customer service, and negotiation skills.
• Intermediate knowledge of SBA program mechanics, loan structuring, and SOP compliance.
• Intermediate understanding of secondary market execution and guarantee premium dynamics.
• Intermediate verbal and written communication skills.
• Intermediate proficiency with loan origination systems and Microsoft Office.
• Able to stand, walk, bend, and stoop; sit at a desk for long periods and use a computer; and occasionally move or lift up to 10 pounds.
• May be asked to work supplemental hours periodically; limited travel is required occasionally during and after business hours.

Responsibilities

• Originate SBA 7(a) loans consistent with annual personal volume targets of $12M–20M+.
• Develop and manage a pipeline of small business borrowers across the Southeast through referral networks, COI relationships, brokers, and direct outreach.
• Structure and present credit requests in compliance with SBA SOP guidelines.
• Manage the full borrower relationship from prospecting through closing and portfolio management.
• Partner with underwriters and closers to drive efficient loan execution.
• Monitor and manage an active loan portfolio, maintaining asset quality and proactive borrower communication.
• Ensure all originations meet SBA program requirements and internal credit standards.
• Support special assets and workout situations as needed in collaboration with credit administration.

Benefits

• Medical, dental, vision, life insurance, and disability coverage, plus other voluntary benefits, for eligible associates.
• 401(k) for eligible associates.
• Paid time off and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level