SBA Regional Credit Officer - SBA 7A (Remote)

First Citizens Bank•Raleigh, NC
•Remote

About The Position

This remote role may be hired in several markets across the East Coast. The SBA Regional Credit Officer reviews and makes decisions on loans for the Bank’s Small Business Administration (SBA) function. The officer approves or declines loans after review and submits them to the appropriate party for further action following the initial decision. The role ensures approvals comply with credit policies, procedures, SBA SOP, and the organization’s philosophy, and helps mitigate loss, delinquency, and overall risk for an assigned credit portfolio. It also provides guidance and mentorship to less experienced credit approval associates. The position analyzes, negotiates, and approves or declines SBA loans and servicing plans; assesses credit risks and establishes appropriate grades; and communicates decisions and recommendations to involved parties. It maintains knowledge of market and industry trends affecting credit, advises regional credit approval associates on credit analysis and underwriting, and serves as a primary contact on the SBA loan decision process. The officer builds working relationships across management, associate, and business-unit groups, represents the SBA department on committees, and identifies training needs, process improvements, and skill deficiencies. The stated base pay range is $105,000 to $140,000. Starting pay depends on skills, experience, location, and other permitted factors. Some roles may also include variable incentives, bonuses, benefits, or other awards.

Requirements

  • Bachelor’s degree and 6 years of experience, or a high school diploma or GED/equivalent and 10 years of experience.
  • Experience must be in SBA credit analysis, lending, or underwriting and credit approval.
  • Knowledge of financial principles and concepts.

Responsibilities

  • Analyze, negotiate, approve, or decline SBA loans and servicing plans.
  • Assess credit risks and establish appropriate grades.
  • Ensure loan decisions are consistent, objective, compliant, and aligned with Bank and customer needs.
  • Communicate credit decisions to involved parties and recommend further action.
  • Maintain knowledge of market and industry trends affecting credit and communicate changes to lending personnel.
  • Advise credit approval associates in the assigned region on analyzing, negotiating, strategizing, and underwriting credits.
  • Serve as the primary contact for associates regarding the SBA loan decision process.
  • Establish and maintain working relationships with management, associates, and business units to support commercial lending objectives.
  • Represent the SBA department on committees and participate in civic and trade groups to network for the Bank’s benefit.
  • Identify training needs, process improvements, and skill deficiencies among line units, and recommend policies and procedures to address them.
  • Help mitigate loss, delinquency, and overall risk for an assigned credit portfolio.
  • Provide guidance and mentorship to less experienced credit approval associates.

Benefits

  • The employer offers a benefits program as part of its total rewards; specific benefits are not listed in the posting.
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