SBA Loan Processor - Construction

America First Credit Union•Salt Lake City, UT

About The Position

Responsible for construction administration under approved loan structures and related construction and non-construction disbursement procedures. The role reviews construction contracts, budgets, project review reports, contractor approvals, and initial project setup through voucher control. It monitors construction during disbursement, processes routine and complex draws, balances budgets, obtains additional funding sources when required, and coordinates with contractors, borrowers, voucher control companies, and other vendors. The position also serves members, prospective members, and employees promptly and professionally and performs other support functions as assigned. Success requires strong communication and organizational skills, attention to detail, professionalism, flexibility, efficiency, a proactive approach, and the ability to work well with others. The processor must have a strong understanding of construction lending, monitoring, and processing, Credit Union policies and procedures, and relevant systems and applications. The role requires handling multiple loans and tasks under tight deadlines without sacrificing quality.

Requirements

High school graduate or equivalent.
Coursework in general office skills.
Knowledge of Credit Union policies and procedures.
Knowledge of related computer applications, including Laser Pro, InBranch, LoanPro, CSAir, Flex, Imaging, Word, Excel, and other web applications.
At least 3 years of SBA loan processing or closing experience.
Working knowledge of SBA SOPs.
At least 3 years of document preparation experience.
At least 1 year of general office experience, preferably in a financial environment.
Strong word-processing skills and the ability to use a PC, related applications, printer, phones, and basic business equipment.
Excellent verbal, written, listening, public relations, and telephone communication skills.
Organized, accurate, and attentive to detail; professional appearance and attitude.
Self-driven, able to work independently and as part of a team, and able to exercise discretion and good judgment.

Nice To Haves

Knowledge of SBA One and/or PCFS (creditwrx and loan manager).
New Accounts or teller experience.
Loan quality assurance or loan secretary experience.

Responsibilities

Set up or review initial construction loan draw budgets in accordance with the approved Credit Union credit memorandum and policy.
Review construction contracts and related documentation for compliance with the approved credit memorandum and Credit Union policy.
Process and monitor construction and non-construction loan draws throughout the disbursement phase.
Coordinate with contractors, voucher control agents, and other vendors throughout the loan process.
Help ensure construction projects remain lien-free and within funding parameters; oversee requests for additional funding sources as needed.
Stay current on construction laws, guidelines, and industry changes that vary by state.
Maintain listings of approved and declined general contractors.
Organize and maintain lien-related and other correspondence, and send properly organized documentation to the document imaging department when construction disbursement is complete.
Assist with member correspondence at the direction of Loan Processors, the Manager, and other department personnel.
Manage multiple tasks and loans under tight deadlines while maintaining quality.
Assist the SBA Operations Manager with reviewing and maintaining voucher control companies and updating construction loan policies.
Perform special projects and other duties assigned by management; support department personnel as needed.
Address questions and problems promptly, courteously, and professionally.
Attend and participate in meetings and training sessions as assigned.
Ensure lending operations comply with Credit Union policies and applicable legal requirements.
Establish and maintain professional relationships with members; resolve member requests, questions, and issues promptly and courteously.
Maintain the Credit Union’s quality and professional reputation and communicate frequently by telephone and email with voucher control companies, contractors, vendors, and members.
Coordinate with other departments, support training assignments, and communicate concerns and problems to management promptly and effectively.