SBA Loan Closer

Fifth Third Bank

23h • Remote

About The Position

About Provide: Powered by Fifth Third Bank, Provide empowers entrepreneurs to build their legacies. As a leader in tech-enabled financial services for aspiring and established small business owners, Provide offers an unmatched combination of industry expertise, personalized service, and customized financial products — enabling entrepreneurs to achieve their ownership dreams, realize financial independence, and strengthen their communities. Founded in a one-bedroom San Francisco apartment in 2013, Provide was acquired by Fifth Third in 2021, and in 2023, was named one of Fast Company’s Most Innovative Companies. Learn more at getprovide.com, and join the conversation on LinkedIn, Instagram, and TikTok. Our team is growing: Provide’s Closing team is looking for a bold, compassionate, and focused SBA loan closer to guide clients and their advisors through the SBA lending process, ensuring full compliance with SBA standard operating procedures and internal policies. In this role, you will focus on managing the closing cycle, providing accurate and timely communication, and acting as the primary facilitator, ensuring loans are documented, collateralized, and funded in accordance with SBA requirements while meeting workflow deadlines and service level agreements. As a Provide and Fifth Third Bank team member, you will be responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. You will be accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. While operating within the risk appetites of Provide and Fifth Third Bank, you will be expected to achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Requirements

• 3-5 years of direct SBA loan closing or SBA documentation experience
• Strong knowledge of SBA SOP, eligibility requirements, and closing procedures
• Proven ability to analyze and interpret complex documents, policies, and regulations
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills, with the ability to prioritize multiple transactions
• Proficiency in Microsoft Office
• Demonstrated teamwork, collaboration, and customer service skills

Nice To Haves

• Bachelor’s degree or equivalent work experience
• Experience with SBA 7(a), SBA Express, and/or SBA 504 programs

Responsibilities

• Manage an active pipeline of SBA 7(a) and Express loans, including complex structures and multi-facility transactions
• Interpret and apply SBA SOP guidelines throughout the closing process to ensure compliance
• Review and validate credit approvals, authorization documents, and closing conditions for SBA eligibility
• Partner with clients and their advisors to collect and review both SBA-required and lender-required documentation
• Communicate closing conditions and funding timelines clearly to customers and stakeholders
• Conduct detailed document reviews to confirm SBA compliance and resolve issues with minimal oversight
• Collaborate with internal teams, legal counsel, and third-party providers to meet SBA closing requirements
• Ensure loans are properly collateralized, documented, and disbursed per SBA and Bank standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees