SBA Closing Manager
Carter Bank•Greensboro, NC
•Onsite
About The Position
The SBA Closing Manager is responsible for overseeing the end-to-end SBA loan closing process, managing a closing team, and ensuring every transaction closes on time, in compliance, and with a high standard of execution.
Requirements
- High school diploma or equivalent required
- Prior SBA 7(a) loan closing experience
- Prior experience managing or supervising a closing team or closing function
- Advanced knowledge of SBA SOP closing requirements, authorization conditions, and funding procedures
- Advanced relationship building skills
- Advanced collaboration skills
- Advanced organizational skills
- Advanced proficiency with loan origination and documentation systems
- Intermediate understanding of secondary market delivery requirements and guarantee purchase process
- Intermediate verbal and written communication skills
- Intermediate customer service skills
- Intermediate proficiency with Microsoft Office
Nice To Haves
- Bachelor’s degree in business, finance, accounting or related field preferred
Responsibilities
- Oversee all SBA 7(a) loan closings from conditional approval through funding, ensuring compliance with SBA authorization, SOP requirements, and internal closing policy
- Manage and mentor the closing team, including individual closers and support staff
- Build and maintain the department’s closing checklists, SOP documentation, and process workflows
- Serve as the primary point of escalation for complex closing issues, lien position questions, title matters, and SBA authorization conditions
- Coordinate with outside counsel, title companies, appraisers, and other third-party vendors to ensure clean and timely closings
- Ensure all closing packages meet SBA authorization requirements and SOP standards prior to funding
- Review and approve closing documentation for accuracy, completeness, and compliance
- Manage post-closing processes including SBA guarantee purchase requests, note registration, and file delivery to servicing
- Maintain audit-ready files and support regulatory examination preparation
- Partner with internal stakeholders to align closing workflows with underwriting and loan operations
- Identify process improvement opportunities and implement changes that increase efficiency without sacrificing compliance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
