Basin Glacial Waters - Sauna Master (Aufguss)

AccorHotel • Lake Louise, AB

1d • Onsite

About The Position

Basin Glacial Waters is a brand new, highly anticipated Wellness Facility that will offer guests a truly luxurious experience. As part of our Basin therapist team and as a Sauna Master, you will lead and perform immersive sauna and Aufguss ceremonies, bringing authenticity, artistry, and tradition to the sauna experience at Basin Glacial Waters.

Requirements

• Demonstrates initiative, and the ability to work with minimal supervision
• Have excellent interpersonal/communication skills, are polite and friendly
• Are dedicated to a high level of customer service and attention to detail
• Must be able to lift, carry and pull over 30+ lbs and able to constantly stand and walk throughout shift. Motions include: standing, walking, bending, kneeling, reaching, pushing, pulling, squatting, climbing up and down the stairs.
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

• Experience in Aufguss, sauna rituals, hospitality, or performance arts is preferred, it is not required
• Experience offering Hot Yoga, or other meditative type practice in heat is preferred, it is not required

Responsibilities

• Lead and perform immersive sauna and Aufguss ceremonies, delivering unique, sensory guest experiences.
• Craft multi-sensory rituals using heat, essential oils, music, lighting, and dynamic towel techniques.
• Deliver guided ceremonies ranging from 15 to 90 minutes, elevating the sauna experience into a theatrical art form.
• Create a welcoming and harmonious sauna environment, managing temperature, steam, and ambiance.
• Act as a performer and guide, infusing each session with originality, energy, storytelling, and rhythm.
• Oversee sauna operations, including guest safety, space cleanliness, and overall wellness area upkeep.
• Engage with guests, warmly greeting them, answering questions, and assisting throughout their experience.
• Uphold high standards of hospitality and customer service, enhancing guest satisfaction and loyalty.
• Demonstrate physical endurance and stage presence, including standing for extended periods and performing in high heat.
• Other duties as assigned.

Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed