Saturday Supervisor (Per Diem)

New Alternatives for Children•New York, NY

4d•Onsite

About The Position

New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking a Saturday Supervisor to join its Family Support Program. The Saturday Supervisor acts as senior staff person on-site during Saturday programming. Help to ensure that Saturday visits, activities and events are safe, structured and well supervised. Maintains a high level of visibility to staff and clients. Intervenes quickly to de-escalate potential crises and responds to incidents as needed.

Requirements

Significant practical experience and training on how to intervene during crisis situations
Familiarity with child welfare involves families.
Knowledge of issues related to family visitation
Strong organizational and management skills
Experience working with individuals in child welfare preferred
Master's degree required; MSW with supervisory-level experience preferred.

Responsibilities

Addresses urgent or emergency situations, and contacts supervisory staff as indicated; documents all incidents -- particularly those involving EMS and police – and disseminates written reports according to agency guidelines.
Confirms the appropriateness of staff assignments for family visits.
Ensure that room assignments are in place for family visits and training.
Works with the Saturday schedule and department staff as needed to ensure an appropriate level of staff coverage is arranged for all other training sessions, groups, and recreation events taking place on site.
Compiles information from social workers and other staff via the "Family Visit Coverage" and "Child Care Summary" forms.
Provides Metro Cards for families when needed.
In the absence of a form, the Saturday Supervisor conducts follow-up and provides the covering worker with necessary details and provides Metro Cards.
Introduces covering staff to families and ensures everyone is clear about family visit structure (supervised, unsupervised, monitored) and expectations.
Provides coverage if no other staff are available, a visit runs late/off schedule, etc.
When necessary/appropriate, receives and responds to incoming calls during Saturday business hours, including on-call phone calls for Foster Care & Prevention.
Saturday Supervisor either responds or directs the call to the appropriate on-call social worker.
Unlocks/locks the office and disarms/arms the alarm, as needed.
Assists with body checks of children in the medical clinic, as needed.
Assists covering staff, groups, and trainers if they need access to needed items (i.e., tables, easels, TV/DVD, games, snacks, additional clothing, etc.)
Resolves or refers to transportation related issues as needed
Contacts building staff and NAC administrators to respond to any safety/security or building issues (i.e. leaking toilets, issues with locks, etc.), and functions as Saturday fire warden
Debriefs and conduct follow-up with staff as needed.
Provides a relevant description of events as needed and documents attendance at visits on the Saturday schedule grid and emails grids to associated staff.