Saturday Leasing Consultant - Westwood Area

Rookwood Properties•Cincinnati, OH

2d•Onsite

About The Position

Rookwood Properties is seeking an enthusiastic, professional, and results-driven Saturday Leasing Consultant to join their team. The ideal candidate will be customer-service oriented, possess strong sales skills, and have a positive, "can-do" attitude. In this role, you will serve as the primary point of contact for prospective tenants, guiding them through the application and leasing process from initial inquiry to move-in.

Requirements

Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in basic computer programs, including Microsoft Office.
Demonstrates a strong work ethic and the ability to work independently.
A valid driver's license and reliable transportation are required.
Satisfactory background and MVR checks are required.

Nice To Haves

Experience in retail, leasing, property management, or sales-oriented customer service roles.

Responsibilities

Deliver outstanding customer service to all potential and current residents through phone, email, and in-person communication.
Address inquiries, respond to concerns, and foster positive relationships with residents to ensure high satisfaction and retention rates.
Comply with all Fair Housing laws, as well as established policies and procedures, in the qualification, screening, and acceptance of residency applicants.
Conduct property tours for prospective tenants, showcasing the features and benefits of the units and community amenities.
Utilize various advertising channels, social media, and online listings to market available units and achieve occupancy goals.
Process rental applications, conduct credit and background checks, and verify references in compliance with Fair Housing laws.
Prepare and execute all lease agreements and related paperwork accurately and promptly.
Maintain accurate and organized leasing records, applications, and lease agreements.
Collect and process rent payments, application fees, and security deposits.
Coordinate move-in and move-out inspections.
Log and submit maintenance requests on behalf of residents and follow up to ensure timely resolution.
Regularly inspect common areas and vacant units to ensure they are clean, well-maintained, and "market-ready".