Satellite Terminal Manager

Kapolei•Kapolei, HI

1d•Hybrid

About The Position

The Satellite Terminal oversees the daily execution and overall performance of station operations, ensuring efficiency, compliance, and service excellence. This role partners closely with the Director of Network Operations to lead teams, manage workflows, and maintain operational and financial controls. This position requires strong leadership, sound decision-making, and the ability to manage multiple priorities in a fast-paced logistics environment. The Satellite Terminal Manager plays a key role in aligning operational execution with customer expectations and business objectives. About Us: Naniq is a third-party logistics company dedicated to providing the most innovative solutions for the Multinational Logistics Corporations (MLCs) we serve. We enable the MLC to deepen customer relationships by applying our expertise across many verticals (ocean, air, road, final mile, etc.). Through our vast network of contacts and partners, we offer a buffet of complex services that most MLCs are unable to easily offer on their own. Acting as the MLC, Naniq is able to capture incremental profit and deepen relationships with shippers – all to the benefit of the partnered MLC.

Requirements

Bachelor’s degree or equivalent work experience in logistics, supply chain management, or transportation
Demonstrated understanding of operations management, financial principles, and team leadership
Ability to manage multiple priorities in a dynamic environment
Strong communication and organizational skills
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
10 years experience in logistics, transportation, or supply chain operations
10 years Supervisory experience in a high-volume or multi-site environment
Familiarity with freight forwarding, dispatch systems, or transportation management systems (TMS)
Experience with operational reporting and performance metrics
Ability to pass required background checks, including employer, customer, and/or SIDA background

Responsibilities

Operate safely and in compliance with all established HSSE policies and procedures
Coordinate with other terminals to ensure the efficient and timely delivery of freight
Coordinate with R&M, Sales and IT to ensure daily operations are efficient
Support planning, direction, and oversight of daily operations to ensure efficiency, accuracy, and service quality
Ensure consistent execution of freight forwarding and dispatch functions
Monitor inbound and outbound shipments to ensure on-time performance
Assist in managing operational and financial performance metrics
Lead, coach, and support frontline employees in alignment with company standards
Reinforce safety practices and operational compliance requirements
Assist with scheduling, staffing, and performance management
Oversee operational activities including shipment coordination and tracking, inbound/outbound scheduling and alerts, proof of delivery (POD) processing, customer communication and rate quoting
Review billing accuracy, invoicing, and cost/revenue analysis
Support Accounts Payable/Receivable and claims resolution processes
Ensure compliance with company policies, safety standards, and applicable federal and Hawaii state regulations
Coordinate with HR to recruit, hire, train, coach and discipline employees
Identify process improvement opportunities and support implementation
Participate in operational audits and project initiatives