Satellite Operations Analyst
About The Position
The Satellite Operations Analyst (SOA) is an operations-focused role responsible for real-time mission support within the Deep Space Network (DSN) environment. This position is ideal for individuals with hands-on experience in satellite operations, military communications, or mission systems—people who thrive in structured procedures, operational tempo, and mission reliability. SOAs serve as subject-matter experts on DSN infrastructure, project interfaces, and operational processes. They develop mission support plans, conduct tests, publish reports, support critical events, and perform real-time fault analysis to protect data integrity and mission continuity for NASA exploration programs.
Requirements
- Associate of Science (AS) degree in a technical field such as engineering, physics, astronomy, planetary sciences, mathematics, or a related discipline. (Equivalent military training in satellite or communications operations strongly considered.)
- Strong computer literacy, including proficiency with Microsoft Office (Word, Excel, PowerPoint).
- 1+ year experience in a technical discipline preferred.
- Prior military experience in satellite communications or operations is highly valued and may substitute for direct civilian experience.
- Experience in operational environments, comms centers, or mission systems strongly preferred.
- Spacecraft telecommunications familiarity is preferred but not required; training provided.
- Strong communication, documentation, and presentation skills.
- Must be able to obtain a National Background Check.
- Must be a U.S. Citizen.
Nice To Haves
- Comfortable in 24/7 operations, shift-based environments, or high-reliability communications settings.
- Enjoys structured procedures, checklists, coordination, and operational discipline.
- Brings practical experience from military satellite operations, aerospace command centers, or telecom/mission operations.
- Interested in long-term operational excellence, not short-term rotational technical development.
Responsibilities
- Participate in mission planning, preparation, coordination, testing, and execution of DSN operational activities.
- Provide operations-centered technical support for assigned JPL and non-JPL projects, ensuring mission readiness and adherence to procedures.
- Develop, test, and maintain Software Support Files (SSFs) and configuration files necessary for mission operations.
- Assist with Project Interface Tests (PITs), particularly during network software/hardware upgrades or configuration changes.
- Maintain clear, mission-focused communication with internal/external customers and operations personnel.
- Support operational troubleshooting: conduct real-time fault analysis, recommend corrective actions, and help minimize mission data impact.
- Contribute to Network Operations Plans including training materials, test plans, operational procedures, and reporting.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
