SAS Technical Specialist

Viasat, Inc.•Haleiwa, HI

14h•Onsite

About The Position

The satellite and network services are currently operated from the UK. Viasat’s Satellite Access Stations (SAS) have been built to provide the network link between the satellites and terrestrial communications. The purpose of this position is to work with the SAS Manager to ensure high availability of the services that are operated via the I4 satellites from the SAS site. Networks operated at Paumalu SAS include BGAN, Global Satellite Phone Service (GSPS), Classic Aeronautical service, Fleet / Swift64 and lease services.

Requirements

Bachelors degree or technical diploma within a related field (electronics and /or telecommunications) supplemented industry experience. Other combinations of education and experience may be considered.
2-5+ years of experience in related filed
Ability to work under pressure and in demanding situations.
Strong analytical skill necessary for quick troubleshooting and system restoration during emergency.
Strong interpersonal skills and willingness to share knowledge.
Fluency in written and spoken English language

Nice To Haves

Experience in satellite communication or Earth Station Operations or UMTS network operation
Knowledge of the Viasat's BGAN system will be an advantage.
Experience in mobile packet data technologies, specifically GPRS and UMTS
Experience in Windows, UNIX and/or Linux OS
Knowledge of IP and networking
Knowledge of RF measurements techniques
Knowledge of project management methods and techniques

Responsibilities

Operations & Maintenance of all Systems and Services as advised by the Paumalu SAS Engineers and SAS Manager
Preparation of Reports on system performance, operations and services
Assists preparation and use of Best Practices & Procedures covering system Operations & Maintenance
Support SAS Engineers with coordination & resolution of network problems and traffic restoration
Achieve high service availability and honor quality of service requirements to ensure customer satisfaction
Participate in site acceptance, integration, testing, evaluation and commissioning of new systems at the SAS site
Execute preventive and corrective maintenance to minimize system outages
Supervision of Hosted customers, Equipment suppliers and site contractor work
Provide on call technical support for all systems and networks at the SAS
Maintain and track daily changes in the network
Work with equipment manufacturers and service providers when required
Flexibility to work out of office hours to support special activities and/or critical operational activities