SARC Ambassador

University of Portland Portal • Portland, OR

1d • Onsite

About The Position

Join the Shepard Academic Resource Center (SARC) and help guide the entire UP community as they access support from our many divisions! As a SARC Ambassador, you’ll build excellent customer service, operations, and technology skills while providing front desk coverage to students, parents, and staff & faculty who visit any division of SARC. This includes the Learning Commons, where you will connect students with peer tutoring support from our amazing Co-Pilots. You’ll also greet students taking exams with Accessible Education Services in our alternative testing space. Our team also helps support First Generation Programming, First Year Experience, and the Care Team. This position centers hospitality and connection. However, it also offers abundant development opportunities and real-life projects for motivated students who are studying in the following areas: Communication (CAS), Computer Science (Shiley), OTM (Business), Business Analytics (Business), Marketing (Business), Accounting (Business), MIS (Business). Multiple positions are available this fall. All class years are encouraged to apply.

Requirements

• Interest and willingness to interact extensively with students, faculty, and staff, and serve as a positive role model for them in all matters pertaining to university life.
• Personal characteristics which include authenticity, approachability, enthusiasm, tolerance, leadership, compassion, and honesty.
• Strong communication and people skills.
• Comfortable speaking to people in person, over the phone, or over email.
• Consistently work to improve performance.
• Be open to giving and receiving feedback.
• Overall maturity and sound decision making.
• Must be able to work sitting at a computer desk.
• Participate in all training sessions, including an all-day training the weekend before Fall Semester begins.
• Enrolled in at least 6 credits for the summer session, or preregistered for at least 6 credits in the fall by May 15th to be eligible for summer employment.

Nice To Haves

• Mid-day availability on Tuesdays and Thursdays for the Fall semester.
• Computer skills (Office, Word, Excel, design, user experience).
• Variety of availability to work 3 hour shifts or longer.
• Federal Work Study in their Financial Aid package.

Responsibilities

• Provide front desk coverage to students, parents, and staff & faculty visiting any division of SARC.
• Connect students with peer tutoring support from Co-Pilots in the Learning Commons.
• Greet students taking exams with Accessible Education Services in the alternative testing space.
• Support First Generation Programming, First Year Experience, and the Care Team.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees