SAP Warehouse Management Support Analyst
FuseGlobal•St. Louis, MO
•Hybrid
About The Position
The SAP Warehouse Management Support Analyst operates across both operational support and project environments within the Super User Network (SUN). This role serves as a key liaison between business users and technical teams, providing first-level support, driving issue resolution, and supporting continuous improvement initiatives across Warehouse Management processes.
Requirements
- Bachelor's degree or equivalent experience
- Experience with SAP WM/EWM/MM-IM
- Strong analytical and communication skills
Nice To Haves
- SAP Certification
- Experience with Cambar, SQL, EDI
Responsibilities
- Serve as the first point of contact (Level 0/1 support) for Warehouse Management-related issues
- Provide prompt support via phone, email, and messaging platforms
- Troubleshoot, diagnose, and resolve production issues
- Perform root cause analysis and recommend solutions
- Provide end-user training and support documentation
- Participate in 24/7 on-call rotation
- Analyze business processes and identify improvements
- Translate business requirements into solutions
- Support process optimization initiatives
- Participate in SAP EWM/ERP projects and enhancements
- Support testing cycles and validation
- Collaborate with cross-functional teams
- SAP WM, EWM, and MM-IM support
- Analyze third-party integrations (EDI, WMS, interfaces)
- Monitor warehouse KPIs
- Deliver training and support end users
- Collaborate with IT and business teams
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
