SAP & Third-Party Service Delivery, Senior Business Analyst

Southern Glazer’s Wine and Spirits, LLC•Addison, TX

10d•Onsite

About The Position

Southern Glazer’s is a family-owned business and a leading wine and spirits distributor. We are committed to creating a positive workplace culture where employees are valued, supported, and have opportunities for growth. As a full-time employee, you will have access to a comprehensive benefits package, including medical, dental, and vision insurance, Flexible Spending Accounts, disability and life insurance, a 401(k) plan, tuition assistance, a wellness program, parental leave, and paid time off. This role is an opportunity to build the future of beverage distribution and grow with a company that cares about its people.

Requirements

Bachelor’s degree in business administration, engineering, or a related field, or equivalent work experience.
5+ years of experience in SAP, vendor management, IT finance, or business systems analysis
Knowledge of SAP licensing models (e.g., RISE, FUEs, Cloud Subscriptions)
Knowledge of Contract structures, renewals, and vendor negotiations
Knowledge of IT Asset Management (ITAM) principles and software license compliance
Experience supporting SAP contracts, renewals, audits, or licensing optimization initiatives
Strong analytical skills with ability to interpret licensing data and financial impacts
Excellent stakeholder management and communication skills across technical and business audiences

Nice To Haves

Solid knowledge of IT vendor governance practices.
Proven experience with sourcing programs and procurement activities, including e-sourcing, RFIs, RFQs, RFPs, SOWs, and SLAs.
Solid understanding of the entire vendor lifecycle (e.g., sourcing, procurement, vendor management, performance management, etc.).
Relationship management skills to sustain robust work relationships with stakeholders.
Demonstrated contract management skills to oversee the entire contract lifecycle.
Proven negotiation skills to achieve mutually beneficial agreements and resolve conflicts.
Concrete project and risk management skills to ensure projects remain on schedule and within scope.
Ability to analyze data, identify trends and risks, and draw meaningful insights.
Proficiency in vendor management software and tools.
Solid knowledge of procurement and sourcing technologies.
Experience with data analysis and reporting tools.
Familiarity with IT project management methodologies and tools.
Ability to represent the organization in conversations, discussions, and negotiations with current and potential vendors while handling sensitive information in a confidential manner.
Ability to adhere to ethical standards, maintain integrity, and ensure compliance with policies and

Responsibilities

Support strategic initiatives to develop and refine processes for vendor evaluation, ensuring long-term alignment with organizational goals.
Cultivate strategic partnerships with key vendors, focusing on long-term relationship building and value creation.
Coordinate meetings with vendors, focusing on performance reviews and long-term alignment with business objectives.
Facilitate mid to high-level requirement discussions, ensuring strategic alignment and prioritization with organizational goals.
Develop comprehensive performance monitoring frameworks, ensuring vendor compliance with strategic objectives.
Analyze vendor performance trends and lead strategic initiatives to address and improve any deficiencies.
Develop and present detailed end-of-year service reports, highlighting strategic insights and recommendations for improvement.
Support strategic alignment between IT stakeholders and vendors, ensuring mutual goals are achieved and communicated effectively.