SAP Technical Specialist

VersaFile
Remote

About The Position

VersaFile is a fast-growing software company based in Canada that specializes in attachment and data archiving solutions for SAP, SuccessFactors and other Enterprise Software applications, seamlessly integrating with a variety of document management systems. Our clean core approach empowers enterprises to manage their SAP data lifecycle more efficiently and compliantly. As demand in our Asia market grows, specifically in Japan, we're looking for an SAP Technical Specialist to join our team and play a critical role in customer success and product excellence. This is a remote work from home position, and while you don't need to be located in Japan, you must be available to work JST hours, and speak fluent English and Japanese. As an SAP Technical Specialist, you will take ownership of product implementations, support solution customization within the SAP framework, automate business processes, get involved with product development and deliver compelling, technical sound sales demos. This is a highly collaborative customer-facing role that combines deep SAP Technical skills with excellent communication and problem-solving abilities.

Requirements

  • 3–7 years of experience in SAP technical roles (ABAP, ABAP Cloud, Workflow, BTP, SuccessFactors or other related areas).
  • Hands-on experience with SAP S/4Hana implementations, SAP ArchiveLink , SAP ILM, or SAP DMS integrations
  • Familiarity with document management systems (e.g., OpenText, SharePoint, or other ECM platforms).
  • Knowledge of SAP Fiori/UI15 or integration with web-based applications
  • Experience with SAP customization, enhancements, and BADI/user exits.
  • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
  • Comfortable presenting to clients, both virtually and in person in English and Japanese
  • Self-starter who thrives in a fast-paced, startup-like environment.
  • Fluent English and Japanese.
  • Must be available to work JST hours.

Responsibilities

  • Lead technical aspects of product implementation for customers using SAP S/4HANA and/or SuccessFactors.
  • Customize and configure SAP systems to support integration with our document archiving solution.
  • Work with product development to provide feature and design inputs as well as help with actual feature development.
  • Work closely with customers, project managers, and internal developers to gather requirements, design solutions, and deliver successful deployments.
  • Act as the technical subject matter expert during the pre-sales cycle, delivering tailored and impactful demos to prospective clients.
  • Troubleshoot and resolve technical issues during and after implementation.
  • Provide feedback to the product and development teams to improve functionality and user experience.
  • Assist in creating and maintaining technical documentation, demo scripts, and implementation playbooks.

Benefits

  • Remote work environment
  • Opportunity to grow with a scaling company and shape the future of our business.
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