SAP Support Analyst

Codan Limited•Redmond, WA

50d•Hybrid

About The Position

Zetron is seeking an SAP Support Analyst to join their North American organization. This role will act as a functional liaison between business stakeholders and technology teams, focusing on the continuous improvement of SAP business processes. The analyst will be responsible for analyzing business requirements, designing scalable SAP solutions, and leading the implementation of system enhancements to boost operational efficiency. Key collaborations will be with cross-functional teams to optimize manufacturing, supply chain, procurement, and sales processes, ensuring SAP remains aligned with evolving business needs.

Requirements

Bachelor's degree in Information Systems, Business, Supply Chain, Computer Science, Engineering, or a related discipline. Equivalent experience will also be considered.
5+ years of experience as an SAP Business Analyst or SAP Functional Consultant supporting enterprise SAP environments.
Strong functional expertise in SAP MM (Materials Management), SD (Sales & Distribution), and PP (Production Planning).
Demonstrated experience gathering business requirements, facilitating workshops, and translating business needs into SAP solutions.
Experience configuring, testing, and implementing SAP enhancements in a manufacturing or industrial environment.
Strong understanding of business process analysis, SAP best practices, and continuous improvement methodologies.
Excellent analytical, troubleshooting, and problem-solving skills with the ability to identify root causes and deliver effective solutions.
Proven ability to build relationships and communicate effectively with business stakeholders, technical teams, and leadership.
Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Experience with FI/CO is considered an asset.

Responsibilities

Partner with business stakeholders to gather, analyze, and document business requirements for SAP enhancements and process improvements.
Analyze current business processes and recommend SAP solutions that improve efficiency, productivity, and operational performance.
Configure, test, implement, and support SAP solutions across MM, SD, PP, and related logistics modules.
Lead functional design activities, develop business process documentation, and support user acceptance testing for new enhancements.
Collaborate with technical teams, project managers, and external partners to deliver SAP projects and system improvements.
Troubleshoot complex SAP functional issues, perform root cause analysis, and recommend long-term corrective actions.
Drive continuous improvement initiatives by identifying opportunities to leverage SAP best practices and standard functionality.
Provide second-level functional support, end-user guidance, and training to ensure successful adoption of SAP solutions.
Ensure all SAP enhancements comply with established governance, change management, and system development lifecycle processes.