SAP Super User-Manufacturing

Neogen Corporation•Lansing, MI

About The Position

The SAP Manufacturing Super User is a critical resource supporting manufacturing execution functions. This role bridges the gap between functional teams and the technical SAP team, ensuring smooth operations, process alignment, and continuous improvement. The ideal candidate will have deep SAP expertise, basic operations principles, strong analytical skills, and the ability to lead training, troubleshoot issues, and drive efficiency across the supply chain.

Requirements

Minimum 2 years of experience with SAP ERP in a operations environment
Excellent communication and problem-solving methodology and skills.

Nice To Haves

5 years preferred experience with SAP ERP in a operations environment
Strong understanding of operational processes.
Candidate requires knowledge in Basics of Operations Processes (Scheduling, Manufacturing Execution, Planning, Process execution, Inventory Management, Order Fulfillment, etc.).
Experience with SAP S/4HANA
Understanding of Master Data Objects in SAP.
Familiarity with ServiceNow or similar ticketing systems for issue tracking.
Background in IT or extensive supply chain experience.
Analytical and data-driven decision-making.
Ability to manage multiple priorities and deadlines.
Strong interpersonal skills for cross-functional collaboration.
Proactive mindset with continuous improvement focus.

Responsibilities

Map end-to-end planning processes and maintain accurate documentation.
Standardize workflows across sourcing, production, demand, and supply planning.
Ensure compliance with internal controls and governance standards.
Develop and deliver training programs for SAP manufacturing functionalities.
Act as a mentor and first point of contact for manufacturing teams.
Support change management during SAP upgrades or process redesigns.
Serve as the primary liaison for SAP-related issues within planning groups.
Troubleshoot and resolve system errors, data discrepancies, and integration challenges.
Escalate technical issues to IT and ensure timely resolution.
Identify opportunities for process automation and system enhancements.
Collaborate with stakeholders to implement best practices and optimize planning efficiency.
Participate in testing new functionalities and validating system changes.
Lead/Coordinate User Acceptance Testing (UAT) and regression testing for SAP upgrades and enhancements for the planning group.
Validate configuration changes and ensure alignment with business requirements.
Document test results and communicate findings to technical and functional teams.
Work closely with warehousing, manufacturing, quality, and planning teams.
Partner with IT, procurement, commercial, operations, and logistics teams to ensure seamless integration.
Facilitate workshops and feedback sessions to align business and system needs.