SAP Senior Field Service Management (FSM) Consultant
About The Position
Evora IT Solutions is an international software manufacturer & IT service provider, specializing in innovative digital maintenance and service solutions using SAP and ServiceNow technologies. We are seeking an SAP Senior FSM Consultant to lead the delivery and execution of SAP projects for customers. This role requires deep functional knowledge of SAP FSM, strong business process understanding in service operations, field execution, dispatching, mobility, planning, and integrated service management. The consultant will lead workshops, drive solution architecture, and ensure successful end-to-end project delivery in complex enterprise environments. Candidates must be authorized to work in the United States or Canada; employment sponsorship is not available.
Requirements
- Minimum of 5 years of experience in SAP Field Service Management or equivalent mobile/field service solutions.
- Strong knowledge of SAP FSM modules and components: Planning & Dispatching, Smartforms, Mobile, Workflow, Analytics, and Master Data.
- Deep understanding of Field Service business processes (work order lifecycle, dispatching, asset management, service contracts, time entry).
- Strong planning, management, problem solving, and leadership ability.
- Technical knowledge of REST APIs, OData, BTP Integration Suite, or CPI.
- Background in EAM-intensive industries (utilities, oil & gas, manufacturing, transportation, public sector).
- Bachelor’s degree in technical area preferred.
Nice To Haves
- Experience with SAP Service and Asset Manager (SSAM) is a plus.
Responsibilities
- Lead the design, delivery and execution of SAP FSM projects for customers, using best practices, ensuring on-time and on-budget delivery and customer satisfaction.
- Participate in presales activities with customers to support potential SAP opportunities. Provide input into creating detailed Statements of Work.
- Lead workshops as the subject matter expert for Field Service Management-specific business processes.
- Configure SAP FSM including Planning & Dispatching, Smartforms, Workflow, Mobile App, Crowd Service, Checklists, and Analytics.
- Advise customers in best practices in Field Service, including scheduling optimization, mobile operations, SLAs, and technician enablement.
- Perform Functional Unit Testing for developed FRICEW objects and work with onshore and offshore developers to resolve defects.
- Deliver user training, solution demos, and change management support.
- Create solution documentation, functional specs, process maps, and configuration guides.
Benefits
- Competitive salary
- Generous PTO
- Comprehensive medical, dental & vision coverage
- 401(k) with employer match
- Ongoing training and professional development, including learning credits for SAP and industry certifications
- High autonomy with the opportunity to lead initiatives end-to-end and make a measurable impact
- Exposure to complex, global SAP implementations across North America
- A collaborative, people-first, remote culture with annual company trips in the U.S. and globally
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
Number of Employees
101-250 employees
