SAP S/4 Service Management Lead - Industrial

Accenture•Kirkland, WA

2d•$122,700 - $338,300•Hybrid

About The Position

Accenture's SAP practice is seeking a passionate and experienced SAP S/4 Service Management Lead with a focus on the Industrial Equipment industry. This role involves transforming how businesses operate through innovative SAP solutions, particularly in areas like digital smart factories, IoT connectivity, and operational efficiencies. You will be part of a team that drives transformation at scale, leveraging modern cloud-based and AI-enabled SAP solutions. The ideal candidate is a confident leader with a passion for storytelling, originating and delivering SAP-based Customer, Sales, and Services Transformation projects. You will thrive in a collaborative, digitally-driven, and innovation-led environment, nurturing talent for game-changing solutions and valuing diversity. You will stay ahead of SAP platform, industry, and Customer, Sales, and Services trends, translating client goals into actionable outcomes and utilizing SAP platform capabilities to drive business value and transform end-to-end functions globally.

Requirements

Minimum of 8 years of experience in the SAP Service Management domain, including but not limited to Service Order Management, Service Contracts, Warranty Management, Field Service Management, Resource Scheduling, Service Parts Management, or other relative technologies.
Minimum of three end-to-end SAP Service Management implementations, including hands-on design and configuration.
Experience leading functional workstreams to define the roadmaps and functional designs for the client, including management of large teams (10+ people).
Prior experience supporting the Industrial industry.
Prior experience in an Advisory/Consulting role.
Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience.

Responsibilities

Team with clients on their SAP functional transformation programs through combined SAP application and functional process expertise.
Engage with client executives on business challenges/trends and the potential value of SAP solutions (current & future).
Lead customers in defining their SAP journey through the development of business cases & roadmaps, including during sales origination, proposal development, and client presentations.
Architect E2E solutions that leverage SAP technologies, custom apps, & add-on partner solutions.
Advise, design, and deliver solutions based on the latest industry and technology best practices leveraging SAP solutions and embedded innovation.
Lead small teams – helping them achieve transformational roadmaps - onsite with clients or within Accenture.
Become a trusted expert and advisor to clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations.
Be a thought leader, build assets and best practices, and develop the next level of transformation experts.