SAP PP Functional Support & Training Consultant
About The Position
MaxIT Consulting is seeking a bilingual SAP PP professional to support manufacturing users and daily production operations at a client location in Chelmsford, Massachusetts. This is primarily a functional support, troubleshooting, and user-training position—not a greenfield implementation role. The selected professional will work closely with production planners, supervisors, shop-floor personnel, warehouse teams, and business stakeholders to resolve operational issues and ensure continuity across manufacturing activities. Candidates from SAP consulting, production-support, key-user, super-user, or experienced business-user backgrounds may be considered when they demonstrate strong hands-on SAP PP knowledge and the ability to independently support and train users in Spanish and English.
Requirements
- Professional working proficiency in both Spanish and English.
- Ability to support and train Spanish-speaking users in a manufacturing environment.
- Strong hands-on knowledge of SAP PP and production-planning processes.
- Experience with production orders, MRP, manufacturing master data, confirmations, and production execution.
- Ability to troubleshoot functional incidents and guide users through practical resolutions.
- Experience working with manufacturing, plant, or shop-floor stakeholders.
- Availability to work on-site in Chelmsford five days per week.
- Availability for 40 hours per week and rotational shifts.
- Legal ability to work in the United States under a structure compatible with a C2C engagement.
Nice To Haves
- Approximately five or more years of SAP or manufacturing-operations experience.
- Exposure to SAP MM, IM, or WM integration.
- Working knowledge of IDocs, EDI, interfaces, and failed transaction monitoring.
- Experience with SAP S/4HANA.
- SAP certification or formal functional training.
- Experience in production support, hypercare, AMS, or high-volume manufacturing environments.
Responsibilities
- Provide day-to-day functional support for SAP Production Planning processes.
- Assist users with production orders, planned orders, MRP results, confirmations, material availability, capacity-related issues, and manufacturing master data.
- Investigate incidents and determine whether they relate to configuration, master data, interfaces, transactional execution, or user procedures.
- Support production planners, supervisors, shop-floor personnel, and manufacturing stakeholders.
- Explain SAP processes clearly and deliver practical user training in Spanish and English.
- Maintain process documentation, work instructions, troubleshooting guides, and training materials.
- Coordinate with SAP MM, IM, and WM support resources when issues cross functional boundaries.
- Monitor or help troubleshoot basic IDoc, EDI, and transaction-flow issues affecting production operations.
- Support testing, production stabilization, incident resolution, and continuous process improvement.
- Participate in rotational-shift coverage according to the structure explained during the interview process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
