SAP NS2 Support Engineer

SAP•Herndon, VA

21h•$63,200 - $140,600•Hybrid

About The Position

SAP NS2 Secure Cloud Support organization is seeking an experienced Software Support Engineer for the SAP Business Technology Platform. The primary responsibilities of this role are core customer support, innovation and proactive activities and participation in a continuous learning culture. Individuals in this position align most frequently with our customers in this role and work collaboratively with local people managers and technical leads to delight our customers. Individuals in the Support Engineer profile are the foundation of the Product Secure Support organization. These individuals are gaining deeper technical knowledge in their Product Family and expanding their knowledge to include other Product Families. They help customers resolve more and more complex issues and do so in a way that consistently delivers a high level of satisfaction.

Requirements

2+ years of implementing, administering, and troubleshooting enterprise level applications
Experience working with software applications with deep experience in SAP Business Technology Platform
Basic to advanced knowledge in one application/technology area / basic knowledge of at least one other area
Basic to advanced understanding of business processes within one application/technology area
Technical skills (debugging, tracing, verifying complex customizing)
Basic to advanced knowledge of Business Management Basics and of Basic Business Processes
Must be fluent in English
Must be a U.S. citizen; SAP NS2 does not offer Visa sponsorships for this role.