SAP IS-U Functional Analyst

Central Hudson Gas & Electric•Poughkeepsie, NY

About The Position

An SAP ISU Functional Analyst is a professional who bridges business process requirements with the technical SAP ISU landscape. A functional analyst is a subject matter expert who translates complex business needs into efficient solutions within the SAP ISU environment. The role requires a deep understanding of business processes and SAP configuration and capabilities for rolling out new functionality as well as maintaining the system.

Requirements

Bachelor’s degree in Computer Science, Information Technology, STEM or a related field and 3+ years of related professional experience in areas such as SAP development or administration, systems programming, information systems development, or a closely related field. In lieu of a Bachelor’s degree, candidates with an Associate’s degree in the aforementioned fields and at least 5+ years of related professional experience in areas such as SAP development or administration, systems programming, information systems development, or a closely related field will be considered.
A minimum of 12 months’ experience in SAP or with a regulated utility.
Excellent interpersonal, verbal and written communication skills; ability to interact effectively with individuals at all levels
Must demonstrate the willingness to work in a collaborative team environment to deliver a quality product
Strong leadership, negotiation and consultative skills at a cross-functional level
Valid driver’s license

Nice To Haves

Experience with SAP S/4HANA (2023 or later)
Experience with SAP’s IS-U solution (Industry-Specific Solution for Utilities
Familiarity with SAP Fiori (configuration, security, and deployment)
Experience with SAP Customer Experience solutions (C4C)
Knowledge of SAP Business Technology Platform (BTP)
Exposure to SAP Joule (AI capabilities)
Experience in a regulated utilities environment
Organizational Change Management experience
Lean Six Sigma training

Responsibilities

Acts as a liaison between business stakeholders and technical teams.
Gathers and collaborates closely with the business, stake holders, system owners and end users to define business requirements, system goals and identify/resolve system issues.
Manages small to medium-sized SAP enhancement projects
Actively participates in all stages of the System Development Life Cycle for SAP modifications, including planning, analysis, design, requirements definition, functional design, development, testing, implementation, and training including:
Ensuring the solution is relevant, maintainable, reasonable, and adheres to Central Hudson standards
Reviewing User Acceptance Testing for completeness including verifying the testing proof is sufficient; verifying both positive and negative test cases
Verifying all documentation is updated and maintained
Participating in Knowledge Transfer sessions
Performing post implementation review
Acts as a technical leader including
Provide expert level support of day-to-day activities
Perform triage on new incidents including analysis, evaluation, and recommendations
Coordinate priorities with the business
Follow up on all outstanding items
Make configuration changes to meet business requirements
Collaborate closely with ABAP developers to provide clear requirements, assist with debugging and provide robust testing scenarios
Propose system improvements
Ensures relevant documentation is updated including:
Business Requirements Documents
Requirements within the Requirements Traceability Matrix
Functional Specifications
Monitors upcoming SAP releases for enhancements that would benefit Central Hudson
Provides support for storm restoration efforts