SAP PM/PP Lead || Onsite role in Raritan, NJ (Relocation will work)

DMS Vision•Frisco, AL

11h•Onsite

About The Position

Lead the IT Application team providing Tier-2/3 SAP functional support for MAKE business processes, including Plant Maintenance/CMMS, Quality Management, and Process Ordering/PP. Own production incident and change resolution, ensure knowledge transfer, and drive continuous improvement. Work closely with business stakeholders and operations to troubleshoot production issues and service requests, meet defined SLAs, coordinate issue resolution across business and technical teams, and proactively monitor application and integration errors using SAP S/4HANA messaging and AIF monitoring frameworks. Review solutions and enhancements before production deployment, maintain current runbooks and knowledge resources, mentor junior consultants, and drive root-cause analysis and permanent fixes for recurring issues. Oversee change and transport processes, including rollback and mitigation plans for production risks. Participate in workshops, prepare and review functional specifications, guide technical teams in functional design, and lead or support testing, UAT, cutover, and go-live activities.

Requirements

8–12 years of SAP experience.
At least 3 full-cycle implementations in PM and QM, with proven hands-on support experience.
Strong functional expertise in PM master data, including Asset BOMs and Functional Locations; Maintenance Planning; Calibration Orders; and execution, including orders and confirmations.
Strong functional expertise in QM master data, Inspection Lots, Results Recording, Usage Decisions, Quality Notifications, and related QM areas.
Experience with application support activities, including incident triage, root-cause analysis, problem management, and SLA-driven delivery.
Practical understanding of integration points with FI, CO, and MM, and experience working with IDoc/ALE and middleware teams.
Client-facing experience, strong communication and leadership skills, and ability to coordinate across business and technical stakeholders.
Experience with S/4HANA or ECC manufacturing modules.

Nice To Haves

PP/POM experience.
Exposure to Fiori applications and the Clean Core implementation approach.
Exposure to SAP Solution Manager/ChaRM or other ALM tools and ITIL practices.
Familiarity with other cross-functional SAP areas and ability to work with development teams.
Experience with S/4HANA conversions/migrations and embedded analytics, including CDS views and S/4 reporting.
Basic ABAP debugging skills and ability to read logs and traces.
Experience with automated testing tools such as Jira X-Ray, Worksoft, and HP ALM, and test-case management.

Responsibilities

Lead the IT Application team providing functional support for production issues in MAKE business processes, including Plant Maintenance/CMMS, Quality Management, and Process Ordering/PP.
Work with business stakeholders and operations to troubleshoot Support Incidents and Service Requests and ensure resolutions meet defined SLAs.
Coordinate with business, product, development, integration, and Basis teams to resolve issues.
Monitor application and integration errors and use knowledge of SAP S/4HANA messaging and AIF monitoring frameworks to detect, triage, and route issues.
Review built solutions and incoming enhancements before production deployment.
Provide continuous knowledge transfer to support teams and maintain current runbooks and knowledge-base content.
Mentor and coach junior consultants and organize formal knowledge-transfer sessions.
Drive root-cause analysis and permanent fixes for recurring issues; track and report problem-management actions and improvements.
Oversee change and transport processes and ensure appropriate rollback or mitigation plans for production risks.
Participate in workshops; prepare and review functional specifications; and guide technical teams on functional design and translating requirements into solutions.
Lead or support system testing, user acceptance testing, cutover, and go-live activities, and validate solutions in cutover plans.