SAP FICA Functional Lead

AccentureNashville, TN
Hybrid

About The Position

As an SAP FICA Functional Lead, you will play a key role in supporting the reimagine AMS (AD/AM/IO) program. You will serve as the primary SAP FICA and IS-U application lead, owning solution design, configuration, and delivery while partnering closely with business stakeholders and cross-functional teams. You will be responsible for leading design and build activities, providing functional and technical guidance, and ensuring high-quality delivery aligned to SAP and ATC best practices.

Requirements

  • Minimum 3 years of SAP experience, with strong hands-on focus in SAP IS-U FICA (Customer Financial Management)
  • Minimum 3 years in a functional lead / application lead capacity (design, configuration, delivery ownership) including proficiency in SAP Utilities Customer Financial Management (FICA)
  • Bachelor's degree or equivalent (minimum 12 years work experience; if Associate's degree, minimum 6 years work experience)

Nice To Haves

  • Working knowledge of SAP for Utilities (IS-U) Retail & Customer Service processes
  • Expert proficiency in SAP BW Front End (BEx Web Analyzer / Report Designer)
  • Experience leading design & build enablement, including configuration, testing support, release coordination
  • Master level proficiency in SAP Utilities FICA
  • Advanced proficiency in Configuration & Release Management
  • Expert proficiency in Design & Build Enablement
  • Experience working in AMS / application management or transformation programs
  • Strong communication skills with the ability to mentor and guide junior team members

Responsibilities

  • Act as the primary point of contact for SAP FICA and IS-U application design, build, and configuration activities
  • Lead and contribute to solution design, configuration, testing, and deployment across SAP Utilities Customer Financial Management (FICA)
  • Collaborate with business stakeholders to translate requirements into scalable SAP solutions
  • Provide subject matter expertise in SAP FICA, ensuring alignment with utilities retail and customer service processes
  • Guide and mentor team members, fostering a collaborative and high-performing team environment
  • Support and influence key technical and functional decisions across multiple teams
  • Apply best practices in design & build enablement to ensure quality, stability, and long-term maintainability
  • Utilize SAP BW Front End tools (BEx Web Analyzer / Report Designer) to support reporting and analytics needs
  • Continuously assess delivery programs, identify risks, and adapt solutions to meet evolving project needs

Benefits

  • medical
  • dental
  • vision
  • life
  • long-term disability coverage
  • 401(k) plan
  • bonus opportunities
  • paid holidays
  • paid time off
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