Associate Manager
DXC Technology•Dallas, TX
•Hybrid
About The Position
The SAP Deployment, Testing, Hypercare & Product Coordination Lead is responsible for managing end-to-end activities across deployment planning, testing execution, go-live support (hypercare), and ongoing product coordination. This role ensures seamless transition from build to deployment, stabilizes the system post go-live, and aligns business stakeholders with product capabilities and roadmap.
Requirements
- Strong understanding of SAP S/4HANA or ECC landscapes.
- Experience across multiple SAP modules (e.g., FI/CO, MM, SD, PP).
- Knowledge of integration points and cross-functional processes.
- Hands-on experience with SAP deployment/cutover planning.
- Hands-on experience with SIT, UAT, and regression testing cycles.
- Familiarity with testing tools (e.g., SAP Solution Manager, Tricentis, ALM, Jira).
- Experience managing post-go-live support and stabilization.
- Strong issue triage and production support coordination skills.
- Backlog management and release planning experience.
- Strong communication and stakeholder management skills.
- Ability to lead cross-functional teams in high-pressure environments.
- Strong problem-solving and decision-making ability.
Nice To Haves
- SAP certification (S/4HANA or functional module-specific).
- Experience with global SAP rollouts or transformation programs.
- Familiarity with cloud deployments (RISE with SAP, SAP BTP).
- Experience in automation and DevOps practices within SAP.
Responsibilities
- Define and execute deployment strategy and cutover plans for SAP implementations (S/4HANA, ECC, or cloud solutions).
- Coordinate release schedules, environments, and transport management across landscapes.
- Lead cutover planning, rehearsals, and execution to ensure smooth go-live.
- Manage dependencies across functional, technical, and integration teams.
- Ensure readiness of data migration, interfaces, security, and reporting prior to deployment.
- Define and implement the overall SAP testing strategy and governance.
- Oversee all testing phases: unit testing validation (support role), system integration testing (SIT), user acceptance testing (UAT), regression testing (automation where applicable).
- Ensure test planning, test case creation, execution, and defect tracking.
- Collaborate with business users to drive UAT sign-off.
- Track and report test progress, defect status, and risks.
- Ensure test tools usage (e.g., SolMan, Tricentis, HP ALM, Jira).
- Lead hypercare planning and execution post go-live.
- Establish war room processes and support models.
- Triage and prioritize production issues for resolution.
- Coordinate across functional, technical, and BASIS teams for issue resolution.
- Monitor system stability, performance, and business continuity.
- Ensure knowledge transfer from project team to support/AMS team.
- Define exit criteria for hypercare phase.
- Act as a bridge between business stakeholders and SAP product teams.
- Manage product backlog, enhancements, and functional changes.
- Ensure alignment between business processes and SAP capabilities.
- Support release planning and prioritization of enhancements.
- Coordinate cross-functional integration topics (Finance, Supply Chain, Manufacturing, etc.).
- Align SAP roadmap with business transformation goals.
- Collaborate with business process owners, IT leadership, system integrators and vendors.
- Provide regular status reporting, dashboards, and KPIs.
- Manage risks, issues, and escalation processes.
- Support steering committee updates and governance forums.
Benefits
- Flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
- Inclusive environment where everyone can thrive.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
