SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

SAP IT Business Systeme•Chicago, IL
•$19 - $40•Hybrid

About The Position

This is a full-time internship role for a student or recent graduate at SAP, focusing on customer experience, event planning, and emerging technology. The intern will gain cross-functional exposure through the IXP program, working on live priorities within the SAP Experience Center. The role requires a genuine interest in customer experience, event planning, and emerging technology, with comfort in both creative and operational tasks. The intern will be guided by mentors and will set and deliver real goals. SAP Experience Centers are designed to ensure customer success, build relationships, and drive revenue by demonstrating SAP’s understanding of customer needs. The intern will be part of SAP Next Gen, a global network for early career talent.

Requirements

  • Currently enrolled or recent graduate from an academic program (Preferred Focus Areas: Computer Science, Engineering, Business Administration, or related field)
  • Proficient in Microsoft 365 tools (PowerPoint, Word, Excel); comfortable with AI-assisted content creation
  • Strong effective communication and interpersonal skills; able to work in global, cross-functional environments
  • Curiosity in agentic AI, context engineering, and AI data analytics; fast learner with a drive to understand how things work
  • Demonstrated interest or experience in event planning and project management; thrives in dynamic environments with grace under pressure

Nice To Haves

  • Genuine interest in customer experience, event planning, and emerging technology
  • Comfort working across both creative and operational tasks with close attention to detail

Responsibilities

  • Prepare and execute customized customer tours, including space setup, content customization, and broadcasting support
  • Coordinate logistics for onsite, virtual, and hybrid customer and partner events with close attention to detail
  • Curate AI-driven content for customer showcases and executive briefings — including presentations, reports, and video assets
  • Use AI data analytics and context engineering to support post-event analysis and performance tracking
  • Maintain the Experience Center environment and coordinate with third-party partners for proactive troubleshooting
  • Learn the SAP Experience Center innovation portfolio and present it to customers after gaining proficiency
  • Contribute to complex problem solving and strategic projects across North American Experience Centers

Benefits

  • Structured experience at SAP
  • Cross-functional exposure through the IXP program
  • Mentorship
  • Opportunity to set and deliver real goals
  • Part of SAP Next Gen, a global network of early career talent
  • Events, peer learning, and shared ambition through SAP Next Gen
  • Internship is a launchpad built on real skills and lasting connections
  • Variable incentive opportunities and additional benefits, subject to terms of relevant plans and policies
  • Summary of SAP benefits and eligibility requirements available at: SAP North America Benefits
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